Karinna Guerrero
Westford,Massachusetts
Summary
Experienced Cosmetologist with over ten years of experience in the beauty industry. Excellent reputation for beautifying people, selling them what they need to keep up the look, before and after transformations, resolving problems, improving customer satisfaction and bringing positive vibes to the studio.
Overview
11
11
years of professional experience
2
2
All Star
1
1
Pacesetter
Work History
Anastasia Beverly Hills Counter Manager
Nordstrom
Burlington, MA
03.2012 - Current
- Operate cash register to accurately complete customer financial transactions, and rebook appointments.
- Organized sale events and created eye-catching product displays to attract customers to Anastasia Beverly Hills counter.
- Sell merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs.
- Consult with customer before performing service using the golden ratio. Communicate with them what shape I will give them and why.
- Shape customers brows by using the golden ratio, waxing, trimming, tweezing.
- Perform brow tinting, for fuller and long lasting look. Great upsell.
- Trained a new hire on how to perform the golden ratio and how to achieve personal productivity and company goals.
- Blessed with a clientele by word of mouth.
- Use social media, as my portfolio, to bring in more business and to connect with customers.
- Always clean and sanitize the counter.
- Became All Star twice due to exceptional customer service.
- Became Pace Setter due to reaching my yearly goal.
- Performed facials to customize customers skin care needs and to have the spa experience. The facials help educate the customer, give them a great experience and motivate them to buy.
Education
Licensed Cosmetologist - Hair Design And Hair Care
2009
Licensed Aesthetician - Skincare And Waxing
05.2001
Skills
- Communicating
- Multitasking, problem solving
- Being creative
- Customer service skills
- Reliable
- Team player, Team work makes the dream work
- Customer Loyalty
- Self-Motivated
- Skin Care
- Maintaining Clean Work Areas
Websites
Certification
- Barbicide and Sanitation
- Make up artistry
- GK Keratin Certified Educator
- Nutrition
- Health Coach
- Emotion Code
- Licensed Cosmetologist 1
- Hospice Volunteer
dancing, painting, baking
I enjoy dancing bachata, salsa, afrobeats and more. Painting I do when I have some down time and get a vision in my head. Baking, is fun and dangerous at the same time. I enjoy making what I bake look pretty and give them as gifts, or eat them.
Languages
English
Spanish
Timeline
Anastasia Beverly Hills Counter Manager - Nordstrom
03.2012 - Current
Blaine Hair School - Licensed Cosmetologist, Hair Design And Hair Care
Catherine Hinds Institute of Esthetics - Licensed Aesthetician, Skincare And Waxing