Karis Flowers
Green
Summary
Outgoing, creative, go getter who cares about the wellbeing of others. Skilled in customer relations, noticing the little things, and organization. Having a knack for being relatable and easy to talk to.
Overview
6
6
years of professional experience
Work History
Front Office Manager
Flowers Financial Group
02.2023 - Current
- Maintaining client/agent relations.
- Reviewing/submitting applications.
- Company follow-ups.
- Assisting with claims.
- Answering/making phone calls and emails (Outlook).
- Organizing and keeping records/files.
- Making security and confidentiality a priority.
Bartender/Server
Pick's At PLX
06.2020 - 06.2023
- Customer Service.
- Multitasking.
- Answering customer questions.
- Conflict resolution.
- Efficient and timely service.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Personal Assistant
Social Media
08.2022 - 03.2023
- Interacting and responding to clients.
- Scheduling and creating multiple posts a day.
- Kept records of commissions.
- Organizing social media page and verifying content was current.
- Encouraged clients to take part in activities tailored to individual needs.
Barista/Cashier
The Village Bakery & Cafe
06.2018 - 03.2020
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Memorizing multiple drinks and orders.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Bachelor of Science - Communication Sciences And Disorders
Ohio University
Athens, OH05.2020
Skills
- Customer Relations
- Creativity
- Proficient verbal and written communication
- Computer skills
- Multitasking
- Organizational skills
- Data Entry
- Office Management
- Problem Resolution
Timeline
Front Office Manager
Flowers Financial Group
02.2023 - Current
Personal Assistant
Social Media
08.2022 - 03.2023
Bartender/Server
Pick's At PLX
06.2020 - 06.2023
Barista/Cashier
The Village Bakery & Cafe
06.2018 - 03.2020
Bachelor of Science - Communication Sciences And Disorders
Ohio University
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