Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karishma Arora

Mays Landing,NJ

Summary

Proven track record in enhancing customer loyalty and satisfaction, notably at Ulta Beauty, by leveraging exceptional communication and data entry proficiency. Demonstrated ability to build strong relationships, manage time effectively, and lead initiatives that improve service delivery. Excelled in multitasking and strategic direction, contributing to significant improvements in client engagement and operational efficiency. Reliable and dynamic Service Associate with a two year background in

sales and customer service. Dependable and an analytical thinker. Track record of consistently exceeding company's objectives to secure customer satisfaction. Strong sense of professional responsibility.

Overview

3
3
years of professional experience

Work History

Guest Coordinator

Ulta Beauty Inc.
09.2024 - Current
  • Developed strong relationships with repeat clients, resulting in increased loyalty and return visits.
  • Enhanced customer satisfaction by promptly and professionally addressing guest inquiries and requests.
  • Handled guest complaints with empathy and professionalism, resolving issues whenever possible to maintain positive relationships.
  • Worked closely with management to implement new policies or procedures, contributing to an improved guest experience overall.

Service Associate

Kohl's
08.2022 - 09.2024
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained accurate records of customer interactions, ensuring consistency in service delivery.
  • Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
  • Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.

Transaction Coordinator

Acme Fresh Market
06.2021 - 08.2021
  • Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
  • Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
  • Assisted in training new team members on company protocols, software usage, and best practices for transaction coordination.
  • Followed supervisor instructions to complete tasks on time.

Education

Bachelor of Science - Finance

Stockton University
Galloway, NJ
05-2026

Skills

  • Strong Organization
  • Effective Time Management
  • Exceptional communication
  • Data entry proficiency
  • Initiative-taking
  • Multitasking and Organization
  • Customer Relationship Management
  • Relationship Building
  • Strategic Direction

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Guest Coordinator

Ulta Beauty Inc.
09.2024 - Current

Service Associate

Kohl's
08.2022 - 09.2024

Transaction Coordinator

Acme Fresh Market
06.2021 - 08.2021

Bachelor of Science - Finance

Stockton University

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Karishma Arora