Karishma Jayswal
Totowa,NJ
Summary
Hardworking and reliable employee with extensive experience operating cash registers, stocking merchandise, and delivering excellent customer service. Highly organized, proactive, and punctual team player.
Overview
11
11
years of professional experience
Work History
Cashier /Grocery Store Associate
Aldi Supermarket
Lodi, NJ
09.2018 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
Manager /Cashier /Master Sandwich Artist
SUBWAY®Restaurants
Schaumburg, IL
03.2013 - 07.2018
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Cashier /Master Sandwich Artist
SUBWAY®Restaurants
Streamwood, IL
01.2011 - 02.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
Some College (No Degree) - Commerce
T.J Patel Commerce College
Nadiad, Gujarat, IndiaSkills
- Drawer balancing
- Product Recommendations
- Payment Processing
- Cash Handling
- Payment Collection
- ID Verification
- Customer Assistance
- Cash Register Operation
- Staff Training
- Cleaning and sanitizing
- Currency counting
- Order Taking
- Cash Drawer Balancing
- Inventory Management
- Merchandise Restocking
- Inventory Control
- Credit and cash transactions
Languages
English
Professional
Gujarati
Full Professional
Hindi
Full Professional
References
References available upon request.
Timeline
Cashier /Grocery Store Associate
Aldi Supermarket
09.2018 - 05.2022
Manager /Cashier /Master Sandwich Artist
SUBWAY®Restaurants
03.2013 - 07.2018
Cashier /Master Sandwich Artist
SUBWAY®Restaurants
01.2011 - 02.2013
Some College (No Degree) - Commerce
T.J Patel Commerce College
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