Taylor Davis
Jackson,New Jersey
Summary
I am a hardworker who is always up fro a challenge. And, I love learning new things through experience and asking questions. In my most recent job I would train new employees and handled most of the customer service with online orders. In my retail experience i was also good with costumers and when I wasn't on register or had no customers would clean and tidy up the store for the next wave. I am always looking for the customers to have a good experience in store, so we have costumers that will return and shop.
Overview
5
5
years of professional experience
Work History
Cashier/Online Grocery Associate
Jackson Shoprite
Jackson, New Jersey
03.2021 - 10.2023
- Collected payments and provided accurate change.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Greeted customers promptly and responded to questions.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Maintained work area and kept cash drawer organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Monitored customer order process and addressed customer issues.
- Discounted purchases by scanning and redeeming coupons.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed other duties as assigned by management.
Sales Associate
Five Below
Howell Township, NJ
11.2018 - 02.2019
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Collected payments and provided accurate change.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
Jackson Memorial High School
Jackson, NJ06-2022
Some College (No Degree) - English Education
Ocean County College
Toms River, NJSkills
- Customer Service
- Drawer Balancing
- Customer Assistance
- Payment Processing
- Returns Processing
- Cash Register Operation
- Issue Resolution
- Time Management Skills
- Cleaning and Sanitizing
- Complex Problem-Solving
- Staff Training
- Written and Verbal Communication
Timeline
Cashier/Online Grocery Associate
Jackson Shoprite
03.2021 - 10.2023
Sales Associate
Five Below
11.2018 - 02.2019
High School Diploma -
Jackson Memorial High School
Some College (No Degree) - English Education
Ocean County College
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