Crew Member
Dunkin Donuts
08.2024 - 12.2024
- Improved customer service by creating a faster and more efficient way to gather feedback, cutting down response time by 15%.
- Helped develop a system to track customer satisfaction, which led to better service and more informed decisions about improving the customer experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
