Dynamic and adaptable Receptionist/ Office Assistant with a proven track record in document control, administrative support, and client relations. Maintains confidentiality and managing complex legal documents, showcasing exceptional attention to detail and professionalism.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Legal Assistant
Virginia Indigent Defense Commission
01.2024 - 07.2024
Answered phones and provided customer service to clients regarding their inquiries or concerns
Maintained confidential client files and other sensitive information with discretion and professionalism
Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments, and managing calendars
Developed and maintained positive relationships with clients and legal staff
Drafted legal correspondence and managed the preparation of court filings
Updated case management system with notes, data and reports
Compiled and analyzed data for legal cases and provided updates to attorneys
Delivered or arranged delivery of documents to judges' chambers and other law firms
Supported legal staff in responding to general inquiries from internal and external stakeholders
Proofread legal documents for accuracy prior to filing or distribution
Filed pleadings with court clerk using established processes
Receptionist/Administrative Assistant
Cook Craig & Francuzenko, PLLC
08.2022 - 01.2024
Greeted visitors warmly and ensured they had a positive experience
Handled cash and credit card payments with accuracy
Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
Provided superior customer service by responding to inquiries in an efficient and friendly manner
Answered questions about organization and provided callers with address, directions, and other information
Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
Checked visitors in and directed or escorted to appropriate departments and personnel
Processed incoming mail and packages accurately and promptly
Maintained office and faculty supplies to keep optimum stock on hand
Scheduled & prepped, conference and training rooms for conferences and special events
Administrative Assistant/Receptionist
Merritt Academy
08.2018 - 02.2022
Maintained files and filing, keeping sensitive information confidential
Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
Compiled and entered data into various databases to ensure accuracy and completeness
Processed incoming mail and distributed to relevant departments or individuals
Prepared documents for meetings including agendas, handouts and other materials
Organized monthly expense reports according to company policies and procedures
Education
Bachelor of Science - Criminology, Law & Society
George Mason University
Fairfax, VA
05.2025
Associate of science (A.S.) - Criminology/Criminal Justice
Northern Virginia Community College
Manassas, VA
12.2023
Skills
Attention to Detail
Time Management
Record Keeping
Data Entry
Microsoft Office
Adobe
ERP Systems Analysis
Certification
Public Notary Certification
References
References available upon request
Extracurricular Activities
Phi Theta Kappa (ΦΘΚ)
Donor and Supporter, Soldiers Angles Foundation
Awards
Presidential Scholars Award
Dean's List
Timeline
Administrative Legal Assistant
Virginia Indigent Defense Commission
01.2024 - 07.2024
Receptionist/Administrative Assistant
Cook Craig & Francuzenko, PLLC
08.2022 - 01.2024
Administrative Assistant/Receptionist
Merritt Academy
08.2018 - 02.2022
Public Notary Certification
Bachelor of Science - Criminology, Law & Society
George Mason University
Associate of science (A.S.) - Criminology/Criminal Justice
Northern Virginia Community College
Similar Profiles
Samantha StrackeSamantha Stracke
Office Administrator and Certification Specialist at Virginia Indigent Defense CommissionOffice Administrator and Certification Specialist at Virginia Indigent Defense Commission