Summary
Overview
Work History
Education
Skills
Certification
References
Extracurricular Activities
Awards
Timeline
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Karisma Dixon

5831 Stream Pond Ct Centreville,US

Summary

Dynamic and adaptable Receptionist/ Office Assistant with a proven track record in document control, administrative support, and client relations. Maintains confidentiality and managing complex legal documents, showcasing exceptional attention to detail and professionalism.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Legal Assistant

Virginia Indigent Defense Commission
01.2024 - 07.2024
  • Answered phones and provided customer service to clients regarding their inquiries or concerns
  • Maintained confidential client files and other sensitive information with discretion and professionalism
  • Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments, and managing calendars
  • Developed and maintained positive relationships with clients and legal staff
  • Drafted legal correspondence and managed the preparation of court filings
  • Updated case management system with notes, data and reports
  • Compiled and analyzed data for legal cases and provided updates to attorneys
  • Delivered or arranged delivery of documents to judges' chambers and other law firms
  • Supported legal staff in responding to general inquiries from internal and external stakeholders
  • Proofread legal documents for accuracy prior to filing or distribution
  • Filed pleadings with court clerk using established processes

Receptionist/Administrative Assistant

Cook Craig & Francuzenko, PLLC
08.2022 - 01.2024
  • Greeted visitors warmly and ensured they had a positive experience
  • Handled cash and credit card payments with accuracy
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
  • Provided superior customer service by responding to inquiries in an efficient and friendly manner
  • Answered questions about organization and provided callers with address, directions, and other information
  • Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
  • Checked visitors in and directed or escorted to appropriate departments and personnel
  • Processed incoming mail and packages accurately and promptly
  • Maintained office and faculty supplies to keep optimum stock on hand
  • Scheduled & prepped, conference and training rooms for conferences and special events

Administrative Assistant/Receptionist

Merritt Academy
08.2018 - 02.2022
  • Maintained files and filing, keeping sensitive information confidential
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
  • Compiled and entered data into various databases to ensure accuracy and completeness
  • Processed incoming mail and distributed to relevant departments or individuals
  • Prepared documents for meetings including agendas, handouts and other materials
  • Organized monthly expense reports according to company policies and procedures

Education

Bachelor of Science - Criminology, Law & Society

George Mason University
Fairfax, VA
05.2025

Associate of science (A.S.) - Criminology/Criminal Justice

Northern Virginia Community College
Manassas, VA
12.2023

Skills

  • Attention to Detail
  • Time Management
  • Record Keeping
  • Data Entry
  • Microsoft Office
  • Adobe
  • ERP Systems Analysis

Certification

  • Public Notary Certification


References

References available upon request

Extracurricular Activities

Phi Theta Kappa (ΦΘΚ)

Donor and Supporter, Soldiers Angles Foundation 

Awards

  • Presidential Scholars Award
  • Dean's List

Timeline

Administrative Legal Assistant

Virginia Indigent Defense Commission
01.2024 - 07.2024

Receptionist/Administrative Assistant

Cook Craig & Francuzenko, PLLC
08.2022 - 01.2024

Administrative Assistant/Receptionist

Merritt Academy
08.2018 - 02.2022
  • Public Notary Certification


Bachelor of Science - Criminology, Law & Society

George Mason University

Associate of science (A.S.) - Criminology/Criminal Justice

Northern Virginia Community College
Karisma Dixon