Karissa Albright
Newburgh,NY
Summary
Detail-oriented Medical Billing Professional with 6 years of experience in physician, mental health, and therapy billing. Expertise in insurance follow-up, accounts receivable, payment posting, and administrative support. Proven ability to manage front-desk and back-office functions, ensuring efficient operations and superior customer service. Committed to anticipating office needs and facilitating a productive work environment.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Medical Biller/Receptionist
Boston Childrens Health Physicians LLP
Washingtonville, NY
11.2021 - 06.2026
- Process and submit high volumes of clean electronic and paper claims daily to commercial and government payors (Medicare, Medicaid, BCBS).
- Audit medical charts and documentation to verify appropriate billing codes and modifier usage prior to claim generation.
- Research, appeal, and resolve unpaid or denied claims
- Manage accounts receivable aging reports, reducing outstanding balance past 90 days.
- Verify patient eligibility, benefits, and pre-authorizations to prevent upfront billing errors.
- Communicated directly with insurance representatives to clarify claim status and secure necessary documentation.
- Answered patient inquiries regarding statement balances, deductibles, and payment arrangements with high patient satisfaction.
- Maintained strict adherence to HIPAA standards while handling sensitive patient financial data.
- Facilitated accurate entry and receipt of patient medical records to ensure data integrity.
Caregiver
PPL Solutions
Highland Falls, NY
06.2023 - 04.2026
- Provided personal care services including assistance with bathing, grooming, and dressing for clients.: Bathing, Grooming, Dressing, Hygiene, Incontinence Care
- Assisted with mobility and transfers using Hoyer lift, implemented fall prevention strategies, and monitored vital signs to enhance client safety
- Provided daily support by reminding clients to take medications and assisting with meal planning.: Medication Reminders, Meal Planning & Preparation, Light Housekeeping, Transportation
- Ensured care plan compliance and provided regular family updates while advocating for patient needs through active listening
- Prepared daily meals according to client preferences., cleaning, aby light housekeeping needed ny the client
Administrative Assistant
Starr management
04.2020 - 09.2022
- Reviewed lease agreements, assisted with background checks to ensure compliance
- Walkthrough of property and lease renewals. Speaking with and planning appointments for maintenance management and overall upkeep of properties
- Answering phone calls for management and taking messages for management
Medical Biller
Ahava Medical & Rehabilitation Urgent Care Center
Highland Mills, NY
04.2019 - 08.2021
- Completed billing for speech therapy, physical therapy, occupational therapy, and psychiatry for multiple insurance providers.
- Organized and maintained records of all outgoing claims to ensure timely processing
- Generated reports on aging claims to track outstanding payments and facilitate follow-up
- Knowledge of icd 10 coding and compliance
- Maintained a professional work relationship with all clients regarding claims, or outstanding payments
- Managed accurate accounts receivable and followed up with all accounts and payers for timely resolution
- Posted all incoming payments from insurance companies as well as patients
Food Prep
Market 32
Newburgh, NY
01.2017 - 09.2019
- Prepared vegetables, fruits, and meats according to recipe specifications and daily production sheets to ensure timely and efficient meal preparation.
- Maintain strict adherence to local health codes and food safety protocols, including daily temperature logs and proper cross-contamination prevention.
- Clean and sanitize prep tables, cutting boards, utensils, and equipment throughout shift.
- Sanitized prep tables, cutting boards, utensils, and equipment throughout shift to uphold cleanliness and food safety standards.
- Assist line cooks and chefs with dish assembly during peak rush hours.
Education
High school or equivalent -
marlboro high school
Newburgh, NYSkills
- Medical coding
- Insurance payment processing
- Claim submission
- Denial management
- Payment posting
- Eligibility verification
- Revenue cycle management
- Claims adjudication
- Medical claims submission
- Accounts receivable management
- Insurance follow-up
- Claims Follow-up
- Billing software
- EHR systems
- EMR Systems
- Document management
- Customer service
- Patient communication
- Patient intake process
- Patient registration
- Patient follow-up
- Appointment scheduling
- Conflict resolution
- Attention to detail
- Time management
- Problem solving
- Reliability
- Flexibility
- Teamwork
- Collaboration
- Leadership
- Healthcare compliance
- Healthcare operations
- Medical administrative support
- Administrative support
- Office management
- Customer engagement
- Relationship building
- Patient services promotion
- Patient care coordination
- Patient services promotion pipeline
- Medical office experience
- Home health
- Home & community care experience
- Patient safety protocols
- Vital signs
- Assisting with ADLs
- Negotiation
- Dispatching
- Collection calls
- Documentation review
- Typing
- Computer skills
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Data entry
- Insurance verification
- CPT Coding
- ICD-10
- ICD-9
- HIPAA compliance
- HIPAA
- Substance use confidentiality
- Electronic document transmission
- Interpersonal skills
- Empathy
- Patience
- Computer operation
- Inventory management
- Healthcare setting experience
- Office experience
- Phone communication
- Customer service experience
- Problem-solving skills
- Attention to detail skills
- Teamwork skills
- Time management skills
- Work ethic skills
- Technical skills
- Manual skills
- Operational skills
- Transferable skills
- Patient follow-up
- Payment Posting
- Patient communication experience
- Microsoft Word
- EHR systems
- Claims Follow-up
- Home & community care experience
- Assisting with ADLs
- Administrative experience
Certification
- CPR Certification
- Personal Care Aide (PCA)
- Certified Home Health Aide
Languages
English
Timeline
Caregiver
PPL Solutions
06.2023 - 04.2026
Medical Biller/Receptionist
Boston Childrens Health Physicians LLP
11.2021 - 06.2026
Administrative Assistant
Starr management
04.2020 - 09.2022
Medical Biller
Ahava Medical & Rehabilitation Urgent Care Center
04.2019 - 08.2021
Food Prep
Market 32
01.2017 - 09.2019
High school or equivalent -
marlboro high school