Karissa Atapovich

• Investigated discrepancies between physical count and computer records.
• Ensured proper storage conditions for all items in the warehouse.
• Ensured compliance with all safety regulations in the workplace.
• Utilized barcode scanners and RFID technology while conducting cycle counts in the warehouse facility.

Customer Service Manager, 2020-2022

Office Assistant/Cashier, 2018-2020

• Prepared reports on sales figures, expenses, and inventory levels.
• Resolved customer complaints promptly while upholding service standards.
• Implemented strategies to reduce shrinkage and enhance profitability.
• Managed a team of 10 grocery clerks to ensure timely completion of duties.
• Maintained up-to-date knowledge of products to effectively address customer concerns.
• Evaluated employee performance and motivated staff to boost productivity.
• Provided exceptional customer service through various communication channels.
• Ensured cleanliness of checkout areas and balanced transactions accurately.