Karissa Bennett
Williamsport,PA
Summary
Results-focused, dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Observant, skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
Overview
12
12
years of professional experience
Work History
Stylist
Salon Simon’e
Williamsport , PA
09.2020 - Current
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
Cannabis Sales Consultant
Verilife
Williamsport , PA
06.2021 - 10.2022
Manager of Operations / Lead Stylist
Inspirations Hair & Nail Designs
Williamsport, PA
04.2017 - 07.2019
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Promoted positive customer experience through day-to-day supervision and management of salon facility.
- Upheld great standards of leadership for employees, consistently leading by example to provide guest with a full luxury salon experience.
Pastry Artist
Grammy Sue’s Cakes & Cookies
Cogan Station , PA
01.2014 - 02.2017
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Managed in-store, pick-up orders and catering needs.
- Personalized creations for holidays, weddings, graduations and personal events.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Iced and airbrushed cakes and other pastries for customized orders.
Education
Licensed Cosmetologist - Cosmetology
Empire Beauty School
Shamokin Dam, PA05.2017
Williamsport Area Senior High School
Williamsport, PA06.2015
Skills
- Product Knowledge
- Brand Promotion
- Cross-Selling and Upselling
- Active Listening
- Creative Thinking
- Excellent Communication
- Customer Service
- Attention to Detail
- Recruiting Clients
- Facility Maintenance
- Intake Forms
- Customer Demographics
- Hiring and Firing
- Inventory Management
- Workflow Efficiency
- Security Standards
- Administrative Duties
Timeline
Cannabis Sales Consultant
Verilife
06.2021 - 10.2022
Stylist
Salon Simon’e
09.2020 - Current
Manager of Operations / Lead Stylist
Inspirations Hair & Nail Designs
04.2017 - 07.2019
Pastry Artist
Grammy Sue’s Cakes & Cookies
01.2014 - 02.2017
Licensed Cosmetologist - Cosmetology
Empire Beauty School
Williamsport Area Senior High School