Karissa Johnson
Victorville,CA
Summary
Motivated Team Member committed to contributing to business success. Organized and dependable worker, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in providing high-quality work. Focused on customer satisfaction and team productivity.
Overview
7
7
years of professional experience
Work History
Noon Duty Aide
Charter Oak School District
Covina, CA
02.2024 - 05.2024
- Inspected playground equipment regularly for signs of damage or wear and tear.
- Monitored playground equipment to ensure safe use by students.
- Supervised students in hallways, lunchroom, and other areas of the school during their transitions between classes.
- Cared for minor injuries sustained by students while on school grounds.
- Assisted in the setup and breakdown of cafeteria for breakfast, lunch, and special events.
Retail Sales Associate
Old Navy
Glendora, CA
10.2023 - 12.2023
- Answered questions about current promotions and resolved issues according to store policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Created price tags and merchandise signs for new items.
- Ticketed, arranged and displayed merchandise to promote sales.
Lifeguard
Raging Waters Los Angeles
San Dimas, CA
04.2023 - 09.2023
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Maintained neat and clean pool area and clean water.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Observed sections of assigned water zone of responsibility.
Shift Lead
Bert & Rocky’s Cream Co
11.2021 - 12.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Provided details on seasonal flavor availability, allergens, and specials.
- Responded to and resolved customer questions and concerns.
- Helped regulate pricing, inventory count and supply during shift hours.
- Operated cash register for cash and credit card transactions.
- Worked flexible schedule and extra shifts to meet business needs
- Restocked and organized inventory merchandise
- Maintained a clean and comfortable environment
Cook Helper
Claremont Village Eatery
11.2021 - 12.2022
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
Crew Member
McDonald's
San Dimas, CA
03.2017 - 07.2021
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Used POS system to enter orders, process payments and issue receipts.
- Wiped counters and sanitized equipment to maintain clean environment
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Understood cooking techniques and fundamentals to maximize safe food handling.
Education
High School Diploma -
Charter Oak High School
Covina, CA05.2018
Skills
- Team Motivation
- Guest Satisfaction
- Work Dedication
- Team Contribution
- Customer Care
- Customer Assistance
Timeline
Noon Duty Aide
Charter Oak School District
02.2024 - 05.2024
Retail Sales Associate
Old Navy
10.2023 - 12.2023
Lifeguard
Raging Waters Los Angeles
04.2023 - 09.2023
Shift Lead
Bert & Rocky’s Cream Co
11.2021 - 12.2022
Cook Helper
Claremont Village Eatery
11.2021 - 12.2022
Crew Member
McDonald's
03.2017 - 07.2021
High School Diploma -
Charter Oak High School
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