Karissa Mallory
Warren,MI
Summary
Enthusiastic Educator with superb leadership and communication skills. Easily cultivates trusting and productive relationships with students, parents, teachers and administration. Creates, monitors and sustains disciplined school culture of high academic and behavioral standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Educator
The Romine Group-Voyageur Academy
2021.09 - Current
- Implemented innovative approaches in line with current educational practices for enhanced learning outcomes
- Aided students by assessing their academic performance and social relationships
- Established reputation for cultivating an inspiring and interactive atmosphere
Associate Operations Manager
Brown & Brown Insurance
2020.01 - 2021.09
- Applies functional and technical expertise and knowledge of performance standards to provide on-the-job training to team members
- Reviews performance data (e.g., scorecard, ACE behaviors, monitored calls, etc.) and diagnose performance gaps to identify performance and productivity gaps
- Discusses Monthly Achievement Plans regularly with Representatives to identify and agree on actions to improve performance
- Creates and implements individual development plans and related coaching plans to establish behaviors that will lead to improved metrics
- Implements and documents coaching, performance improvement, and recognition plans, as well as performance evaluations to optimize individual and team performance
Fraud Detection Analyst
Quicken Loans
2015.06 - 2018.12
- In compliance with the federal government, various agencies and a host of Congressional acts, My role included analyzing legal documents, including financial statements, insurance policies and public records
- Reviewed red flags provided by third party partners
- Conditioned file when additional information is needed
- Identified loans with suspicion of fraud and escalate for further review
- Worked with leaders on difficult loan decisions
- Attended weekly anti-fraud training's, conferences and industry seminars
- Formally recognized for playing an instrumental role in the implementation of cost savings measures and process improvement.
Education
Master of Business Administration - MBA - Organizational Leadership
Ashford University
01.2020
Bachelor of Arts - BA - English Language and Literature, General
Wayne State University
2009-12
M-ARC Program -
University of Michigan - Ann Arbor
Ann Arbor, MISkills
- Supervisory Skills
- Assessment Strategies
- Collaborative learning
- Growth Mindset
- Feedback implementation
- Student Engagement
- Group Instruction
- Small Group Instruction
- Serving Diverse Communities
- Creative lesson planning
- Public Speaking
- Positive Role Model and Mentor
Certification
Kindergarten And Primary School Teacher Certification - State of Michigan, 09/2023 thru 06/2028, IT0000001140321
Timeline
Educator
The Romine Group-Voyageur Academy
2021.09 - Current
Associate Operations Manager
Brown & Brown Insurance
2020.01 - 2021.09
Fraud Detection Analyst
Quicken Loans
2015.06 - 2018.12
Master of Business Administration - MBA - Organizational Leadership
Ashford University
Bachelor of Arts - BA - English Language and Literature, General
Wayne State University
M-ARC Program -
University of Michigan - Ann Arbor
Kindergarten And Primary School Teacher Certification - State of Michigan, 09/2023 thru 06/2028, IT0000001140321
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