Karissa Posada
Valley Springs,CA
Summary
- Customer service-oriented professional with strong leadership skills, adept at facilitating efficient workflows and fostering effective communication among coworkers, patients, and staff. Recognized for consistently adhering to policies and procedures to uphold quality standards while ensuring patient privacy and confidentiality. Proven ability to enhance operational efficiency through strategic problem-solving and team collaboration.
- Dynamic leader recognized for cultivating trust and loyalty within teams, driving high performance and collaboration. Demonstrated expertise in team development, with a focus on mentoring and empowering staff to achieve measurable goals. Proven track record of implementing strategic initiatives that enhance operational efficiency and foster a positive work environment.
- Collaborative team member committed to achieving organizational goals through active participation and strategic contributions. Core competencies include effective communication and problem-solving, ensuring project milestones are met efficiently. Proven ability to foster a positive team environment while driving results.
- Detail-oriented medical professional with over 8 years of experience in the healthcare industry, specializing in Greenway Prime Suite EHR. Proficient in Microsoft Word and PowerPoint, with a typing speed of 60 WPM. Demonstrated ability to streamline administrative processes and enhance patient data management. Aiming to leverage expertise to improve operational efficiencies within a dynamic healthcare environment.
Motivated Prevention Intern with background in public health and community outreach initiatives. Strong understanding of preventive measures, health promotion strategies, and program development. Demonstrated ability to collaborate effectively with diverse teams and communicate complex health information in an accessible manner. Made significant contributions to previous prevention programs by promoting wellness and reducing risk factors within communities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Home Health
Interim HealthCare
Jackson, CA
05.2023 - Current
- Conducted assessments of patient's physical and emotional needs to provide appropriate treatment plans.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Provided emotional support and counseling to family members during difficult times.
- Responded promptly to any changes in a patient's condition or symptoms that may require additional interventions or referrals for further evaluation and treatment.
Community Service Liaison Tobacco Prevention (Intern)
Calaveras County Public Health
San Andreas, CA
05.2024 - 08.2024
- Assembled tobacco cessation kits.
- Facilitated collaboration among colleagues.
- Helped facilitate team meetings on disease disparities.
- Collected data through sidewalk assessments related to tobacco use.
- Assembled hygiene kits for community.
- Participated in summer events for children at the community library.
Caregiver/Med Tech
The Meadows Assisted Living Facility
Elk Grove, CA
06.2021 - 12.2021
- Facilitated daily living activities including feeding and bathing.
- Helped clients get in and out of beds and wheelchairs.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted clients with maintaining good personal hygiene.
Caregiver
Nurse Next Door
Elk Grove, CA
04.2018 - 02.2021
- Provided support for ADLs during home and facility visits.
- Maintained up-to-date medical records and charts.
- Acted as a liaison for patient and family concerns.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Laundered clothing and bedding to prevent infection.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
CNA - Certified Nursing Assistant
Hospice of San Joaquin
Stockton, CA
12.2018 - 09.2019
- Handled post-mortem procedures efficiently.
- Ensured proper hygiene and nutrition through daily routines.
- Handled registration efficiently.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted patients in ambulation and transfers using proper body mechanics.
Certified Nurse Assistant (CNA)
Lodi Nursing And Rehabilitation
Lodi, CA
11.2017 - 05.2018
- Assisted with daily exercises and physical therapy needs
- Took vital signs and provided help with ambulation and ADLs
- Completed daily logs documenting patient condition and activities and any changes to patient care plan
Herbalife Distributor / Customer Service
Thrive Health And Wellness Club
Lodi, CA
06.2015 - 04.2017
- Efficiently operated the cash register, accepted payments, completed transactions, and counted tills
- Worked as a Key Holder and opened and closed the store for business needs
- Handled finances for the business and reviewed operational records and reports to determine profitability
Education
Master's Degree - Public Health
The University of Arizona Global Campus
03-2025
Bachelor's Degree - Healthcare Administration
University of Arizona Global Campus
Arizona State University, AZ11.2022
Associate's Degree - Healthcare Management
Ultimate Medical Academy
Tampa, FL06.2020
Certified Nursing Assistant/ Home Health Aide -
San Joaquin Delta College
Stockton, CA05.2018
Skills
- Certified Nursing Assistant
- Home Health Care
- HIPAA Compliance Expertise
- Customer service
- Medical Terminology
- Organizational skills
- Problem management
- Healthcare recruitment
- ICD Coding
- CPT Coding
- Healthcare Management
- Medical Billing
- Anatomy Knowledge
- ICD-10
- EMR systems
- Medical coding
- Medical records
- Hospice care
- Typing
- Google Docs
- Leadership
- Accounts receivable
- Analysis skills
- Public relations
- Document management
- QuickBooks
- Medical Office Experience
- Medical Scheduling
- Human Resources Management
- Professionalism
- Attention to detail
- Conflict resolution
Certification
- Certified Nursing Assistant (CNA), May 2017 - May 2019
- Home Care Aide Certification, May 2017
- Home Health Aide Certification
- Certified Medication Aide (CMA)
Groups
CHAMPS (College Helping Alumni Mentoring Peers) - UAGC, 10/01/24 - Present: Facilitating mentorship for students, focusing on time management and strategies for academic success
Personal Information
Authorized To Work: Yes
Timeline
Community Service Liaison Tobacco Prevention (Intern)
Calaveras County Public Health
05.2024 - 08.2024
Home Health
Interim HealthCare
05.2023 - Current
Caregiver/Med Tech
The Meadows Assisted Living Facility
06.2021 - 12.2021
CNA - Certified Nursing Assistant
Hospice of San Joaquin
12.2018 - 09.2019
Caregiver
Nurse Next Door
04.2018 - 02.2021
Certified Nurse Assistant (CNA)
Lodi Nursing And Rehabilitation
11.2017 - 05.2018
Herbalife Distributor / Customer Service
Thrive Health And Wellness Club
06.2015 - 04.2017
Master's Degree - Public Health
The University of Arizona Global Campus
Bachelor's Degree - Healthcare Administration
University of Arizona Global Campus
Associate's Degree - Healthcare Management
Ultimate Medical Academy
Certified Nursing Assistant/ Home Health Aide -
San Joaquin Delta College