KARISSA RAMOS
Spring,TX
Summary
My experience has helped me develop excellent communication skills and self-confidence, as well as the realization of the importance of customer satisfaction and top quality job performance. I am an energetic team player. I am also highly dedicated, and have the ability to project the professional image your organization requires. My self-motivation has allowed me to work my way into positions of responsibility. I am confident that you may extract from my resume the all important factors of stability and achievement in my work history. Thank you for your time and consideration. I look forward to your forthcoming response.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cocktail Server
Big Time Billiard
08.2024 - Current
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Server
State Fare Kitchen & Bar
02.2023 - 08.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Bar Louie
03.2020 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
SERVER
La Cantina Mexican Grill
07.2018 - 07.2020
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare checks that itemize and total meal costs and sales taxes.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
SERVER / HOSTESS
Romano's Macaroni Grill
09.2017 - 07.2018
- Greet guests and seat them at tables or in waiting areas.
- Answer telephone calls and respond to inquiries or transfer calls.
- Receive and record patrons' dining reservations.
- Take and prepare to-go orders.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Provide guests with information about local areas, including giving directions.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Take orders from patrons for food or beverages.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Education
Esthetician Graduate -
AVEDA INSTITUTE
Shenandoah, TX04.2019
General Education Diploma -
LONESTAR COLLEGE
Houston, TX05.2018
Skills
- Multiple Tasks
- Customer Service
- Strong Communication
- Self - Motivated
- Fast Paced
- Client Care
- Handling large groups
- Safe food handling
Certification
- Food handlers
- TABC
Timeline
Cocktail Server
Big Time Billiard
08.2024 - Current
Server
State Fare Kitchen & Bar
02.2023 - 08.2024
Server
Bar Louie
03.2020 - 11.2022
SERVER
La Cantina Mexican Grill
07.2018 - 07.2020
SERVER / HOSTESS
Romano's Macaroni Grill
09.2017 - 07.2018
General Education Diploma -
LONESTAR COLLEGE
Esthetician Graduate -
AVEDA INSTITUTE
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