Karissa Sesley
Lake Elsinore,CA
Summary
Driven student leveraging studies in psychology and graphic design seeks real-world work experience. Offers strong interpersonal and task prioritization skills. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated employee with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Proofreader
Kay.Z.E.Konceptz
Lake Elsinore, CA
12.2020 - Current
- Checked and corrected grammatical and spelling errors in diverse documents.
- Compared assigned tasks to internal and external information databases for accuracy and plagiarism.
- Revised work to identify missed mistakes before completing assigned assignments.
- Followed established guidelines to maintain style quality and consistency in produced content.
- Performed administrative tasks such as copying, faxing and reception work with accuracy and efficiency.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
After-School Program Leader
Think Together, Inc
Lake Elsinore, CA
03.2022 - Current
- Scheduled mini-lessons, art projects and unstructured playtime for school-age children.
- Connected and frequently communicated with students and parents regarding programs, policies and individual needs.
- Completed and kept records related to program and individual students for future use by other personnel.
- Supervised up to 25 students during outdoor exercise periods, monitoring group and individual safety.
- Implemented student safety measures across program to minimize accidents.
- Selected nutritious snacks and educational toys for students.
- Managed behavioral issues and used positive behavior strategies for groups of up to 25 students.
Cashier
99 Cents Only Stores
Lake Elsinore, CA
12.2019 - 04.2020
- Helped customers find specific products, answering questions and offering advice.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
- Learned roles of other departments to provide coverage and keep store operational.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant record-keeping.
Customer Service Cashier
Target
Lake Elsinore, CA
08.2017 - 07.2018
- Resolved issues regarding customer complaints and escalated worsening concerns to cashier for remediation.
- Trained new team members in cash register operation, stock procedures and customer service.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Answered phone calls to assist customers with questions and store orders.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education
Associate of Arts - Psychology
Mount San Jacinto College
Menifee, CAHigh School Diploma -
Lakeside High School
Lake Elsinore, CA05.2017
Skills
- Customer assistance
- Financial overage analysis
- Effective customer upselling
- Issue resolution
- Clientele Development
- Persuasive Negotiation
- Critical Thinking
- Time Management
- Verbal and Written Communication
Timeline
After-School Program Leader
Think Together, Inc
03.2022 - Current
Proofreader
Kay.Z.E.Konceptz
12.2020 - Current
Cashier
99 Cents Only Stores
12.2019 - 04.2020
Customer Service Cashier
Target
08.2017 - 07.2018
Associate of Arts - Psychology
Mount San Jacinto College
High School Diploma -
Lakeside High School
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