Karissa Thompson
Northland Pace
Bismarck
1
Certification
10
years of professional experience
Adaptable healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Work History
CNA-PRN
1 Year 3 Months- Administered daily personal care to residents, ensuring comfort and dignity.
- Assisted nursing staff in monitoring vital signs and reporting changes.
- Collaborated with multidisciplinary teams to enhance resident care plans.
- Documented patient progress accurately, maintaining compliance with regulatory standards.
CNA
4 Years 5 Months- Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
- Assisted nursing staff in administering medications and treatments to enhance patient recovery.
- Collaborated with interdisciplinary teams to develop individualized care plans tailored to patient needs.
- Delivered compassionate patient care, ensuring comfort and dignity during daily activities.
- Mentored new CNAs, sharing best practices for effective patient engagement and care delivery.
- Implemented infection control protocols, maintaining high standards of hygiene within facility.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Server/Cook
2 Years 4 Months- Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multitasking effectively during peak hours to maintain service efficiency.
- Trained new servers and cooks on menu knowledge, service standards, and operational procedures.
- Prepared diverse menu items adhering to food safety and sanitation standards.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
CNA
1 Year 2 Months- Educated patients and families on health management strategies for improved quality of life.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Streamlined documentation processes, increasing accuracy and compliance with regulatory requirements.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA
1 Year 2 Months- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Server
9 Months- Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Collaborated with kitchen staff to streamline food delivery and maintain quality standards.
- Implemented upselling techniques to increase sales while maintaining guest satisfaction.
Shift Leader
5 Months- Coordinated staff schedules to optimize workforce efficiency during peak hours.
- Trained and mentored new team members on company standards and operational procedures.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma
Skills
Comprehensive patient care
Patient advocacy care
HIPAA compliance
Attention to detail
Multitasking
Critical thinking
Patient education
Problem-solving
Flexibility and adaptability
Reliable team player
Team collaboration
Patient advocacy
Certification
- CNA - Certified Nurse Assistant
Timeline
CNA-PRN
Good Samaritan Society-St Vincents
05.2025 - CurrentRead More
CNA
Northland Pace
03.2022 - CurrentRead More
Server/Cook
MacKenzie River Pizza, Grill & Pub
05.2020 - 09.2022Read More
CNA
Baptist Home Health Care
03.2019 - 05.2020Read More
CNA
Good Samaritan Society-St Vincents
01.2018 - 03.2019Read More
Server
Ruby Tuesday Restaurant
04.2017 - 01.2018Read More
Shift Leader
Jimmy Johns Gourmet Subs
10.2016 - 03.2017Read More
Bismarck High School
High School Diploma
Read More