Kayla Grace
Nauvoo,AL
Summary
Compassionate and dedicated healthcare professional with extensive experience at Sunset Manor, excelling in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through effective communication and time management. Skilled in medical terminology and front desk operations, ensuring efficient workflow and high-quality care delivery.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
CNA-PRN
Sunset Manor
Guin, AL
12.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and equipment.
- Supported nursing staff in implementing care plans for patients.
- Communicated effectively with patients, families, and healthcare team members.
- Learned safety protocols and infection control procedures diligently.
- Adapted quickly to new tasks and prioritized patient needs efficiently.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Medical Assistant
After Hours Clinic
Jasper, AL
2023 - 2025
- Assisted in patient intake processes, ensuring accurate information collection.
- Managed appointment scheduling and follow-up communications for optimal patient flow.
- Conducted preliminary assessments, including vital sign measurements and medical history documentation.
- Supported clinical staff in preparing treatment areas and maintaining cleanliness standards.
- Administered medications and vaccinations as directed by healthcare providers.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Medical Receptionist
Wesley Eye Care
Jasper, AL
2022 - 2023
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Maintained accurate patient records using electronic health record (EHR) systems for improved data integrity.
- Coordinated communication between patients and medical staff to streamline workflow and reduce wait times.
- Assisted in insurance verification processes to ensure timely authorization for patient treatments.
- Developed and implemented office procedures that increased front desk productivity and patient satisfaction.
- Resolved patient inquiries effectively, contributing to a positive experience within the practice environment.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
Education
Curry High School
Jasper, ALSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Medical terminology
- Front desk operations
Certification
Certified nursing assistant
Timeline
CNA-PRN
Sunset Manor
12.2025 - Current
Medical Assistant
After Hours Clinic
2023 - 2025
Medical Receptionist
Wesley Eye Care
2022 - 2023
Curry High School