Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karissa Wright

Tampa,FL

Summary

I am a 24-year-old dedicated and versatile college student who strongly desires to expand my knowledge and skills continuously. I am very experienced in daycare and guest service work. I'm always ready to take on new challenges. I have effective problem-solving abilities in fostering strong relationships with clients and team members. More so, focused on supporting team success and achieving positive results. I have a Solid background in food preparation and customer service, thriving in fast-paced environments. I'm also experienced in managing high-volume sales with precision while maintaining strict adherence to safe food handling and cleaning practices. Very energetic and professional in the amusement and recreation field known for high productivity and efficient task completion. Expertise in customer service, safety protocol adherence, and operational equipment management. In conclusion, I have excellent interpersonal communication skills, teamwork abilities, and adaptability to ensure positive guest experiences and seamless event execution.

Overview

7
7
years of professional experience

Work History

Amusement Ride Operator

Sea World Parks & Entertainment
07.2021 - 01.2025
  • Monitored guest behavior while riding attractions
  • Verified rider height requirements for each attraction prior to boarding
  • Monitored weather conditions to ensure ride safety during adverse weather
  • Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations
  • Remained up to date on emergency practices and procedures to guide patrons to safety if necessary
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation
  • Collaborated with team members to ensure smooth operation of all attractions
  • Provided customer service to guests in a friendly manner
  • Maintained cleanliness around ride area, ensuring a pleasant environment for guests
  • Assisted with loading, unloading, and securing passengers on rides
  • Resolved customer complaints in a professional manner
  • Adhered to all safety regulations while operating the rides at all times

Guest Services Associate

Raymond James Stadium
01.2021 - Current
  • Escorting guests to their assigned seat in a quick and safe manner
  • Monitored entrances and exits to maintain safety and organized environments
  • Provided assistance to customers in locating items requested
  • Pleasantly served fresh food and beverages to customers at concession stand
  • Verified age for customers purchasing alcohol or tobacco products
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards
  • Greeted customers and provided excellent customer service
  • Demonstrated ability to work well under pressure in a fast-paced environment
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly
  • Maintained cleanliness of concession stand area by wiping counters, sweeping floors, and disposing of trash

Babysitter

Anita Riley Daycare
07.2018 - 05.2019
  • Enjoys communicating with kids by being patience and understanding
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
  • Monitored entrances and exits to maintain safety and organized environments

Education

No Degree - Performing Arts

Hillsborough Community College
Tampa, FL
05-2026

High School Diploma -

C. Leon King High School
Tampa, FL
05.2019

Skills

  • Workplace Safety Mindset
  • Effective Communication
  • Patient Care Planning
  • Effective Team Collaboration
  • Basic First Aid Proficiency
  • Facility Cleanliness
  • Food Safety Management
  • Customer Engagement

Languages

English
Full Professional

Timeline

Amusement Ride Operator

Sea World Parks & Entertainment
07.2021 - 01.2025

Guest Services Associate

Raymond James Stadium
01.2021 - Current

Babysitter

Anita Riley Daycare
07.2018 - 05.2019

No Degree - Performing Arts

Hillsborough Community College

High School Diploma -

C. Leon King High School
Karissa Wright