Karl Brooks
Emeryville,CA
Summary
Experienced Higher Education Administrator and Student Success Leader with 4 years in student services and academic advising. Holds a Master of Science in College Student Personnel Administration. Led initiatives to enhance equitable access, managed academic workflows, and utilized data to improve retention and completion rates. Skilled in interpreting educational policy and fostering supportive environments across diverse academic programs.
Overview
5
5
years of professional experience
Work History
Program Manager
University of California, Berkeley
2023.08 - 2026.07
- Led operational leadership, administrative oversight, and student success management at UC Berkeley, enhancing overall student engagement and support.
- Recruit, hire, train, and supervise a team of Peer Academic Counselors; establish performance benchmarks, conduct evaluations, and oversee daily front-line academic advising workflows.
- Analyze student persistence metrics and academic standing data to identify equity gaps; design targeted intervention programs supporting academic probation recovery and degree completion.
- Interpret and enforce complex college regulations, degree requirements, and academic policies; evaluate complex student petitions, double-major declarations, readmission applications, and credit transfer evaluations.
- Collaborated with deans, department chairs, faculty, and administrative units—including the Registrar, Financial Aid, Disabled Students Program (DSP), and Educational Opportunity Program (EOP)—to optimize student support pipelines and improve service delivery.
- Managed departmental operational budgets and resource distribution for student programming while integrating technology (PeopleSoft/BOA platforms) to streamline student record administration.
Program Advisor & Academic Coordinator
Illinois State University
Normal, IL
2021.08 - 2023.05
- Managed direct caseload of students, providing holistic counseling, monitoring degree progression, and creating personalized academic recovery plans for high-need populations.
- Utilized advising software (EAB Navigate) and student success metrics to track progress, evaluate program efficacy, and provide actionable recommendations for program improvement.
- Directed student support services, cohort onboarding, and learning support frameworks for undergraduate students across diverse academic disciplines.
- Co-facilitated academic success workshops and developed seminar content; collaborated on curriculum delivery, assessed learning outcomes, and established grading standards for student development courses.
- Supervised and mentored Peer Academic Coaches, developing standardized training modules on goal setting, academic planning, and institutional policy navigation.
Graduate Assistant for Student Engagement & Leadership
Illinois Wesleyan University
Bloomington, Illinois
2021.08 - 2023.05
- Developed and implemented student leadership training modules emphasizing equity, group dynamics, and conflict resolution skills.
- Facilitated operations for student organizations, leadership programs, and initiatives to foster an inclusive campus climate.
- Oversaw management and auditing of student organization funds and programming budgets to ensure compliance with university financial policies.
Education
Master of Science (M.S.) - College Student Personnel Administration
Illinois State University
Normal, ILBachelor of Science (B.S.) - Psychology
Illinois State University
Normal, ILSkills
- Team Development
- Enrollment management
- Equity and inclusion
- Program evaluation
- Program Budget Management
- Data analysis
- Collaborative partnerships
Personal Information
Gender: He/Him
Timeline
Program Manager
University of California, Berkeley
2023.08 - 2026.07
Graduate Assistant for Student Engagement & Leadership
Illinois Wesleyan University
2021.08 - 2023.05
Program Advisor & Academic Coordinator
Illinois State University
2021.08 - 2023.05
Master of Science (M.S.) - College Student Personnel Administration
Illinois State University
Bachelor of Science (B.S.) - Psychology
Illinois State University