Summary
Work History
Education
Skills
Internship
Timeline
Generic

Karl Godard

Columbia,SC

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Work History

Customer Service Specialist

Publix
Columbia, South Carolina
03/24/21 - Current
  • Researched complex issues raised by customers, identified solutions, and provided timely responses.
  • Followed up with customers after transactions to ensure satisfaction levels were met.
  • Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
  • Ensured compliance with all applicable laws related to consumer protection regulations.
  • Updated knowledge base articles regularly with relevant content that is easily accessible by customers.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Developed strong customer relationships to encourage repeat business.

Signal Support Systems Specialist

Military
, United States Army
10/07/13 - 10/7/17
  • Ensured that all signal support systems were properly configured in accordance with applicable standards.
  • Programmed digital interfaces between various types of communications devices.
  • Configured automated control mechanisms used in telecommunications networks.
  • Performed administrative duties such as maintaining records of repairs, equipment inventory, and maintenance schedules.
  • Assisted with resolving complex problems encountered during the operation of communications systems.
  • Responded promptly to requests for assistance with communication system problems.
  • Strategized alternative uses for current electronics designs to reduce energy usage.

Education

Associate of Applied Science - Paralegal

Midlands Technical College
Columbia
05-2024

Skills

  • Verbal and Written Communication
  • Task Prioritization
  • Production Optimization
  • Legal Research
  • Advanced Word Processing
  • Legal Research and Writing
  • Document Editing
  • Regulatory Compliance
  • Social Perceptiveness
  • Active Listening
  • Written Communication
  • Proficient in MS Office
  • Expertise in legal proceedings
  • Document Preparation

Internship

  • Internship was completed at Todd & Johnson Law Firm.
  • Filed paperwork.
  • Conducted relevant research.
  • Provided support to clients.
  • Maintained legal files and databases.
  • Observed and assisted with client meetings.

Timeline

Customer Service Specialist

Publix
03/24/21 - Current

Signal Support Systems Specialist

Military
10/07/13 - 10/7/17

Associate of Applied Science - Paralegal

Midlands Technical College

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Karl Godard