Karl Hosten
Kentwood
Summary
Experienced with managing finance and insurance operations. Utilizes strategic thinking to enhance process efficiency and customer experience. Track record of effective financial analysis and regulatory compliance.
Overview
11
11
years of professional experience
Work History
Business Manager
BMW Motorcycles
01.2023 - Current
- First Business Manager in thirty-eight years of business
- Responsible for all aspects of financing, paperwork, and titling
Business Manager
Midway Chevrolet
05.2022 - 01.2023
- Streamlined payment processing by handling day-to-day finance operations to optimize organizational cash flow
- Simplified the sales process by using the menu system to present all available products and services clearly and concisely to enhance informed decision making
- Process payment documents by paying attention to details to guarantee the accuracy of paperwork and contacts
- Organized financing by collaborating with banks and financial institutions to meet client needs
- Maximized revenues by developing and implementing effective sales strategies to drive growth
Mobility Specialist
Freedom Motors USA, Inc.
10.2020 - 05.2022
- Evaluated client's physical abilities based on motion, strength, and coordination to address specific customer needs
- Ensured customer satisfaction by delivering wheelchair-accessible vehicles timely to customers nationwide
- Updated knowledge of industry trends and technological advancements through a commitment to continuous learning to handle client inquiries competently
Commercial Sales Manager
Brookfield CDJR
01.2020 - 10.2020
- Built a commercial database by collecting, organizing, and maintaining data on potential and current customers, suppliers, and partners to enable long-term growth
- Guided and motivated sales teams using exemplary leadership to achieve set goals
- Drove sales through market research to identify and utilize business opportunities
Finance Manager - Fox Powersports
DP Fox
07.2015 - 07.2019
- Optimized profitability by monitoring and controlling expenses to attain organizational budgeting goals
- Executed all assigned duties impeccably, adhering to accounting and financial regulations and standards
- Identified trends by analyzing financial records, recommending strategies to increase efficiency and profitability
Client Advisor/Sales
BMW
01.2014 - 07.2015
- Conducted needs assessments using active listening skills to understand customer requirements and develop personalized solutions to meet needs
- Fostered and maintained strong client relationships using interpersonal skills to increase customer loyalty and retention
- Negotiated pricing and terms of sales using persuasion skills to maximize revenue and profitability
Education
Accounting -
Oakland University
Psychology -
University of Windsor
General Motors Statement and Accounting -
GMAC F&I School
Harley-Davidson Financial Services -
Medium Duty School
Skills
- Experienced with Microsoft Office Applications
- Client Relationship Development
- Sales Expertise
- Persuasive Communication Skills
- Analytical Problem Solving
- Sensitive Information Handling
- Cross-Functional Team Collaboration
- Relationship Management
- Verbal Communication Skills
- Effective Written Communication
- Insightful Evaluation
Websites
Timeline
Business Manager
BMW Motorcycles
01.2023 - Current
Business Manager
Midway Chevrolet
05.2022 - 01.2023
Mobility Specialist
Freedom Motors USA, Inc.
10.2020 - 05.2022
Commercial Sales Manager
Brookfield CDJR
01.2020 - 10.2020
Finance Manager - Fox Powersports
DP Fox
07.2015 - 07.2019
Client Advisor/Sales
BMW
01.2014 - 07.2015
Psychology -
University of Windsor
General Motors Statement and Accounting -
GMAC F&I School
Harley-Davidson Financial Services -
Medium Duty School
Accounting -
Oakland University
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