Karl Lawrence
New Rochelle,NY
Summary
Dedicated hard worker with various skills. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry. Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media platforms and office technology programs.
Overview
11
11
years of professional experience
Work History
Data Entry Clerk
New England Sweetwater Farm and Distillery
09.2023 - Current
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Dispensary Experience Manager
Cresco Labs
01.2020 - 07.2023
- Conducted regular evaluations of team performance, providing constructive feedback and tailored coaching for continued development.
- Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.
- Aligned company objectives with individual goals, fostering a collaborative environment that prioritized teamwork and collective success.
- Spearheaded initiatives aimed at streamlining processes, leading to increased operational efficiency and cost savings.
Patient Care Specialist
Cresco Labs
04.2019 - 01.2020
- Enhanced patient satisfaction by providing timely and compassionate care.
- Assisted in the development of individualized care plans to address each patient''s unique needs and goals.
- Streamlined inventory management for patient care supplies, ensuring availability and reducing waste.
Patient Care Coordinator
Cresco Labs
12.2018 - 04.2019
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Delivered excellent patient experiences and direct care.
- Implemented patient feedback mechanisms, leading to service enhancements and increased patient satisfaction.
Shift Manager
Starbucks
08.2017 - 12.2018
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
Backroom Associate
Macy's
07.2015 - 12.2018
- Followed proper procedures for item receipt, storage and inventory control.
- Maintained orderly stockroom for ease of retrieval.
- Developed and maintained successful working relationships with colleagues.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
Barista
Starbucks
08.2016 - 08.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Office Manager
Hi-Tech Construction, Windows & Doors, Inc
11.2016 - 04.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Conference Coordinator
NYC Seminar and Conference Center
10.2013 - 05.2015
- Oversaw on-site staff during conferences, maintaining a high level of professionalism and responsiveness to attendee needs.
- Maintained detailed records of conference planning activities, streamlining future coordination efforts.
- Developed strong relationships with key stakeholders, facilitating successful partnerships for future events.
- Implemented effective attendee feedback collection methods to continuously improve conference experiences.
Education
Bachelor of Arts - Film And Media Arts
Arizona State University
Tempe, AZ05.2026
Completed Coursework Towards In Associate Of Applied Science Paralegal -
Rockland Community College
05.2022
Skills
- Creative problem solver
- Excellent work ethic
- People-oriented
- Exceptional time management skills
- Team building expertise
- Employee relations
- Quick learner
- Positive and friendly
- Inspirational Leadership
- Data Entry
- Fast Typing Speed
- Office Administration
References
References available upon request
Timeline
Data Entry Clerk
New England Sweetwater Farm and Distillery
09.2023 - Current
Dispensary Experience Manager
Cresco Labs
01.2020 - 07.2023
Patient Care Specialist
Cresco Labs
04.2019 - 01.2020
Patient Care Coordinator
Cresco Labs
12.2018 - 04.2019
Shift Manager
Starbucks
08.2017 - 12.2018
Office Manager
Hi-Tech Construction, Windows & Doors, Inc
11.2016 - 04.2017
Barista
Starbucks
08.2016 - 08.2017
Backroom Associate
Macy's
07.2015 - 12.2018
Conference Coordinator
NYC Seminar and Conference Center
10.2013 - 05.2015
Bachelor of Arts - Film And Media Arts
Arizona State University
Completed Coursework Towards In Associate Of Applied Science Paralegal -
Rockland Community College
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