I have been involved in the automotive industry, my entire life from building race cars to managing Fleet maintenance to transporting hot rods to starting a automotive air-conditioning shop for my eldest son and being involved in my youngest son’s Diesel repair shop
Work History
Diesel Engine Repair Service Writer/parts Requisit
4 Years 3 Months
Permann Diesel Solutions | 03.2022 - 06.2026
Assisted customers in identifying service needs and provided accurate service recommendations.
Documented customer interactions and service requests in management software for efficient tracking.
Coordinated with technicians to ensure timely completion of service orders and repairs.
Improved customer satisfaction by effectively addressing inquiries and resolving issues promptly.
Permann Transport
7 Years 11 Months
Self-employed | 08.2011 - 07.2019
Effectively scheduled Pick up and drop off points in order to fulfill loaded truck regiment
FEMA/temporary Housing Set up and Deactivation
2 Years 8 Months
FEMA | 06.2006 - 02.2009
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Skilled at working independently and collaboratively in a team environment.
Service Writer Parts Manager
4 Years
Integrity. Auto Care. | 02.2002 - 02.2006
Worked effectively with repair staff and parts providers, staying current on availability and service processes.
Maintenance Planner
23 Years 10 Months
Truck Tropicana Products | 07.1980 - 05.2004
Assisted customers in identifying service needs and provided accurate service recommendations.
Documented customer interactions and service requests in management software for efficient tracking.
Coordinated with technicians to ensure timely completion of service orders and repairs.
Improved customer satisfaction by effectively addressing inquiries and resolving issues promptly.
Education
- Mechanical Engineering, Ammonia, Refrigeration
University of Wisconsin | Madison, Wisconsin | 03.1993
High School Diploma
Ji Case | Ft. Pierce, FL | 05.1976
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Dependable and responsible
Timeline
Diesel Engine Repair Service Writer/parts Requisit
Permann Diesel Solutions
03.2022 - 06.2026Read More
Permann Transport
Self-employed
08.2011 - 07.2019Read More
FEMA/temporary Housing Set up and Deactivation
FEMA
06.2006 - 02.2009Read More
Service Writer Parts Manager
Integrity. Auto Care.
02.2002 - 02.2006Read More
Maintenance Planner
Truck Tropicana Products
07.1980 - 05.2004Read More
University of Wisconsin
from Mechanical Engineering, Ammonia, Refrigeration