Karl Riewe
Austin,United States
Summary
Motivated self-starter with 20+ years of leadership and bartending experience in both the military and service industry. Detail oriented multitasker with the ability to maintain consistency in quality while meeting deadlines and providing excellent customer service while keeping work areas organized, stocked and clean.
Overview
25
25
years of professional experience
15
15
Certification
Work History
Bartender
Americas Elite Team/ Q2 Stadium/ Texas A&M Stadium
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Bartender Shift Manage
Instaworks Gigs
01.2022 - 03.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
Bartender
AMC
02.2021 - 06.2022
- Prepare alcohol or non-alcohol beverages for bar patrons
- Advertise and prepare promotional drinks for new movies
- Interact with customers, take orders and serve snacks and drinks
- Assess customers' needs and preferences and make recommendations
- Mix Ingreadients to prepare cocktails
- Plan and present bar menu
- Check customers' identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Comply with all food and beverage regulations
- Order bar supplies as needed
- Take inventory and properly order amount of alcohol
- Keep work area clean and stocked at all times
Bartender
Flats Lounge
01.2016 - 08.2018
- Prepare alcohol or non-alcohol beverages for bar patrons
- Advertize and prepare promotional drinks for new movies
- Interact with customers, take orders and serve snacks and drinks
- Assess customers' needs and preferences and make recommendations
- Mix Ingreadients to prepare cocktails
- Plan and present bar menu
- Check customers' identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Comply with all food and beverage regulations
- Order bar supplies as needed
- Take inventory and properly order amount of alcohol
- Keep work area clean and stocked at all times
Bartender
Lovett's Bar
01.2012 - 12.2016
- Prepare alcohol or non-alcohol beverages for bar patrons
- Advertize and prepare promotional drinks for new movies
- Interact with customers, take orders and serve snacks and drinks
- Assess customers' needs and preferences and make recommendations
- Mix Ingreadients to prepare cocktails
- Plan and present bar menu
- Check customers' identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Comply with all food and beverage regulations
- Order bar supplies as needed
- Take inventory and properly order amount of alcohol
- Keep work area clean and stocked at all times
Bar Manager
Veterans Of Foreign Wars
04.2012 - 01.2014
- Prepare alcohol or non-alcohol beverages for bar patrons
- Advertize and prepare promotional drinks for new movies
- Interact with customers, take orders and serve snacks and drinks
- Assess customers' needs and preferences and make recommendations
- Mix Ingreadients to prepare cocktails
- Plan and present bar menu
- Check customers' identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Comply with all food and beverage regulations
- Order bar supplies as needed
- Take inventory and properly order amount of alcohol
- Keep work area clean and stocked at all times
Platoon Sergeant Special forces (Recon)
United States Marine Corps
12.1999 - 12.2011
- Conduucting military operations on the littoral zone, performing combat diving, and swimming, handling maritime boarding operations, performing small and large scale raiding, and completing other tasks as directed by the government and superior officers
Education
BBA - Business Management
Texas A&M University
College Station, Texas04.2011
High School Diploma - Required
A.N. McCallum High School
Austin, Texas04.1999
Skills
- Assessing customer needs
- Mixing ingredients for cocktails
- Planning and presenting bar menu
- Checking customer identification
- Restocking bar inventory
- Complying with food and beverage regulations
- Ordering bar supplies
- Taking inventory
- Keeping work area clean
- Preparing beverages
- Advertising promotional drinks
- Interacting with customers
- Active Listening
- Adaptability
- Communication
- Critical thinking
- Problem solving
- Managing Employees
- Managing Money
- Computer skills
- Managing Time
- Managing equipment and resources
- Conflict management
- Customer service
- Aloha Inc POS system
- Toast Inc POS system
- Lightspeed POS system
- Square Register
- Typing Speed 32 Words per Minute
- Accounting Software
- Apple or Macintosh Computers
- Database Software
- Data Entry Terminal
- Email Software
- Graphics or Drawing Software
- Internet Browser
- Networking or LAN Software
- Peripheral Devices
- Personal Computers
- Presentation Software
- Spreadsheet Software
- Utility Software
- Word Processing Software
Certification
TABC, 04/01/21
Accomplishments
- Black belt in the Marine Corps Martial Arts Program (MCMAP)
Additional Information
TABC certified: Always active
Food handlers: Always active
Timeline
Bartender
Americas Elite Team/ Q2 Stadium/ Texas A&M Stadium
03.2023 - Current
Bartender Shift Manage
Instaworks Gigs
01.2022 - 03.2023
Bartender
AMC
02.2021 - 06.2022
Bartender
Flats Lounge
01.2016 - 08.2018
Bar Manager
Veterans Of Foreign Wars
04.2012 - 01.2014
Bartender
Lovett's Bar
01.2012 - 12.2016
Platoon Sergeant Special forces (Recon)
United States Marine Corps
12.1999 - 12.2011
BBA - Business Management
Texas A&M University
High School Diploma - Required
A.N. McCallum High School
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