Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Karl Vanstrum

Saint Paul,MN

Summary

Sales and Customer Engagement professional committed to accomplishing top customer satisfaction results, while acknowledging the major responsibilities of accountability, leadership, and ability to listen. Throughout my experiences in sports, my dedication as a keen observer and a valuable team member has led to achieving objectives. A prompt to retain and bring in new customers, is recognizing their purpose for engagement with the team and accurately displaying information to keep their attention. These skills warrant me to be an effective and successful professional.

Overview

4
4
years of professional experience

Work History

Membership Sales Executive

Houston Rockets
11.2021 - 10.2023
  • Sold 171k for the 2022-2023 season, in top 5 of Account Executives sales metrics
  • Averaged 40 calls a day, led all Season Sales in total outbound metrics by 50%
  • Averaged 4 to 5 meetings a week, had a conversation rate of 80%
  • Efficiently demonstrated proper utilization of official team's CRM system.

Inside Sales Associate

Houston Rockets
06.2021 - 11.2021
  • Earned the 2021 NBA All-Star Revenue Contest for new revenue generation, leadership presence, being a team player and displaying excellent work ethic
  • Sold $370k for the 2021-2022 season, led all Inside Sales in total sales metrics by 50%
  • Averaged 70 calls a day, led all Inside sales in total outbound metrics by 30%
  • Averaged 2 to 3 meetings a week, had a conversation rate of 66%.

Wolves Assist Team Member

Minnesota Timberwolves
11.2019 - 03.2020
  • Built strong relationships by interacting with customers at primary arena entrances
  • Offer seating and concession suggestions as they navigate the arena
  • Assist staff members by using creative problem solving to resolve ticket or team app issues
  • Continuously improve fan experience by an ambassador of the team brand while engaging with customers.

Game Day Marketing/Promotions Intern

St. Paul Saints
05.2019 - 08.2019
  • Successfully implemented on field promotions for every home game
  • Managed sponsorship requests before, during, and after games
  • Provided an entertaining environment for fans
  • Advised ticket prices and post-game events.

Education

Bachelor of Science in Sports Management -

Minnesota State University, Mankato
Mankato, MN
07.2020

Skills

  • Sales expertise
  • Revenue Generation
  • Project Management
  • Efficient Communicator

Volunteer Experience

Street Team Member, Final Four 2019, 04/01/19, 04/01/19

Timeline

Membership Sales Executive

Houston Rockets
11.2021 - 10.2023

Inside Sales Associate

Houston Rockets
06.2021 - 11.2021

Wolves Assist Team Member

Minnesota Timberwolves
11.2019 - 03.2020

Game Day Marketing/Promotions Intern

St. Paul Saints
05.2019 - 08.2019

Bachelor of Science in Sports Management -

Minnesota State University, Mankato
Karl Vanstrum