Karla Aviles Marcos
Centreville ,VA
Summary
Energetic Juice Bar Barista recognized for high productivity and efficient task completion. Enhanced customer satisfaction through effective communication and multitasking in fast-paced environments. Developed health-conscious recipes while maintaining high levels of cleanliness and operational efficiency.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Juice Bar Barista
Kokerri EC
Centreville, VA
11.2023 - Current
- Hands on experience, freshly made drinks.
- Crafted fresh juices and smoothies with high-quality ingredients to enhance customer satisfaction.
- Prepared various fruit ingredients for smoothies and juices.
- Coordinated customer orders to ensure prompt service during peak hours, contributing to a positive customer experience.
- Trained new staff on operational procedures and customer service standards to maintain consistent service quality.
- Assisted with restocking drinks and made sure that they were up to date to be sold to customers.
Front desk, Cashier
EC Group, INC
Centreville , NV
07.2024 - 05.2025
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Coordinated with team members to ensure smooth front desk operations during peak hours.
- Ensured cleanliness and organization of front desk area, creating a welcoming atmosphere.
- Managed cash register operations and processed customer transactions efficiently.
- Maintained accurate cash drawer balance throughout shifts and conducted end-of-day reconciliations.
- Assisted in training new staff on company policies and cash handling procedures.
- Implemented inventory control measures for retail merchandise displayed at the front desk.
Education
Health Sciences
Northern Virginia Community College
Annandale, VA 01.2024 - 09.2026
Centreville High School
Centreville, VASkills
- Customer service
- Cash handling
- Inventory management
- Front desk & phone etiquette
- Appointment scheduling
- Team collaboration
- Staff training
- Multitasking & time management
- Fluent English and Spanish
Timeline
Front desk, Cashier
EC Group, INC
07.2024 - 05.2025
Health Sciences
Northern Virginia Community College
01.2024 - 09.2026
Juice Bar Barista
Kokerri EC
11.2023 - Current
Centreville High School