Raffaela Ruggiero
Flanders,NJ
Summary
Adaptable professional with a solid background in customer service and retail. Known for reliability and effective communication, contributing to team success and customer satisfaction. Aiming to utilize skills to support business growth and enhance customer experiences. Detail-oriented professional with experience in customer service and retail settings. Proven ability to maintain organization and cleanliness while supporting team efforts. Eager to leverage problem-solving skills to enhance customer satisfaction and operational efficiency. Dynamic individual with hands-on experience in customer service and retail. Exceptional ability to adapt and maintain order during peak hours, ensuring compliance with safety standards and delivering outstanding service.
Overview
5
5
years of professional experience
Work History
Juice Bar Barista
Green's Natural Foods
Chester, New Jersey
05.2023 - Current
- Maintained cleanliness and organization of workstations and equipment.
- Provided excellent customer service while handling transactions and orders.
- Followed safety and sanitation protocols to ensure product quality and compliance.
- Assisted other team members with tasks as necessary during busy shifts.
- Communicated effectively with management regarding any issues that arose during shifts.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Retail Sales/Merchandise Associate
TJ Maxx, TJX Companies
Mount Olive, New Jersey
05.2021 - 01.2023
- Stocked merchandise on sales floor to maintain organized displays.
- Trained new associates on store policies and customer service standards.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Processed sales transactions quickly and accurately.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Built effective partner store relationships to improve customer satisfaction.
Education
Associate of Science - Business Administration And Management
County College of Morris
Randolph Township, NJ05-2026
High School Diploma -
Mount Olive High School
Mount Olive, NJ06-2023
Skills
- Microsoft Office Suite, Google Workspace
- Graphic design
- Business plan development
- Political outreach
- Time management
- Customer service
Accomplishments
- National Society of Leadership and Success
Affiliations
- Volunteer for Least of Saints MC
- Worked for Mount Olive's town council campaign
- Honors journalism
Timeline
Juice Bar Barista
Green's Natural Foods
05.2023 - Current
Retail Sales/Merchandise Associate
TJ Maxx, TJX Companies
05.2021 - 01.2023
Associate of Science - Business Administration And Management
County College of Morris
High School Diploma -
Mount Olive High School