Summary
Overview
Work History
Education
Skills
Timeline

Karla Borgos Blanco

Virtual Assistant
Oak Point,TX

Summary

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering more than 10 years of experience providing quality administrative support to clients.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Virtual Assistant

Flores Remodeling & Painting
Dallas, TX
06.2021 - Current
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
  • Completed administrative tasks by performing business correspondence, transcription and data entry..
  • Conferred with customers by telephone, chat or email to provide information about Flores Remodeling & Painting.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Conducted invoicing and investigated accounts receivables discrepancies.
  • Managed calendars to strategically coordinate meetings, appointments and events.

Procurement Specialist

Teach Me Holdings
Carrollton, TX
08.2019 - 07.2021

• Compares prices amongst various vendors in order to make sound purchasing decisions.
• Works within a given budget to purchase goods and services for an organization.
• Ensures that the products are delivered in a timely manner, and that the quality of the goods received is satisfactory.
• Negotiates with contractors on price, mode of shipping, and delivery time.
• Orders goods such as office supplies on a continuing basis in order to maintain certain inventory levels.
• Checks invoices for accuracy, and authorizes the accounts payable department to issue payment.
• Evaluates the performance of certain vendors in order to decide whether or not to continue buying from them.
• Inventories items in order to determine which ones need to be purchased.
• Enters data concerning inventory and order amounts into a computer database.

Accounts Payable Clerk

Teach Me Holdings
Carrollton, TX
08.2019 - 07.2021
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Prepared vendor invoices and processed incoming payments.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Maintained good working relationships with vendors and resolved disputes.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Administrative Assistant

Teach Me Holdings
Carrollton, TX
08.2019 - 07.2021

General home office duties

• Keep the office clean & tidy
• Greet & facilitate visitors
• Place lunch orders
• Replenish supplies in common areas


Facility Maintenance

• Invoice correction and management, tracking, and all correspondence for the Facilities Department
• Assist with facilitation of facility access: keys
• Coordinates facility issues: setting up appointments, correspondence
• Maintain maintenance contracts
• Maintains facilities for building & fire compliance
• Researches parts & prepares purchase orders for issues
• Coordination & tracking of building audits
• Communication & coordination with property managers and landlords
• Jira management for Facilities Department
• Mail & packages
• Perform other duties as assigned


Facility Project Assistant

• Collect data, sort, file & send out project files including work orders, contracts, etc.
• Conduct needed research for building projects: vendors, purchases needed, etc.
• Assist with maintaining project management tracking systems
• Assist with coordination of external vendors & schedule meetings
• Assist with drafting floor plans for review
• Facility interior project assistance including planning, purchase orders, and facilitation
• Project coordination assistance


IT

• Send & receive packages
• Call support for sites, internet issues and facilitate communication
• Assist with project rollout and communication
• Create purchase orders for parts needed
• Inventory


Marketing

• Package & mail facilitation (create stamps, bulk mail, and shipment preparation)
• Order food for luncheons
• Sugar tasks (not sure if we are using Sugar anymore or it would be Jira now)
• Maintaining inventory & storage
• Business card orders org-wide


Accounting

• Scan in reports
• Distribute & send mail
• Call for invoice reconciliation or questions accounting has in regards to account
• Assist with purchasing

Receptionist

Hope's Door New Beginning Center
Plano, TX
01.2018 - 08.2019
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Oversaw inventory materials monitoring, requisitions and supply re-stocking.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and routed business correspondence to correct departments and staff members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

Education

Bachelor of Science - Nursing

University of Puerto Rico - Mayaguez, Mayaguez, PR
08.2012 - 07.2017

Skills

Spreadsheet management

Program files maintenance

Administrative support

Office management

Bookkeeping

Sorting and labeling

Multi-line phone proficiency

Documentation and control

Report analysis

Document conversion

Office administration

Meeting arrangements

Project planning

Scheduling

Accounting familiarity

Workflow planning

Scheduling and calendar management

Travel planning

Business correspondence

Customer and client relations

Account Reconciliation

Timeline

Virtual Assistant - Flores Remodeling & Painting
06.2021 - Current
Procurement Specialist - Teach Me Holdings
08.2019 - 07.2021
Accounts Payable Clerk - Teach Me Holdings
08.2019 - 07.2021
Administrative Assistant - Teach Me Holdings
08.2019 - 07.2021
Receptionist - Hope's Door New Beginning Center
01.2018 - 08.2019
University of Puerto Rico - Mayaguez - Bachelor of Science, Nursing
08.2012 - 07.2017
Karla Borgos BlancoVirtual Assistant