Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Brito

Clifton

Summary

Experienced and results-driven professional with a strong track record at Prime Now LLC, where I played a key role in enhancing customer satisfaction and ensuring accurate order fulfillment. By maintaining a customer-first mindset, I consistently delivered high-quality service, which contributed to positive feedback and repeat business. My attention to detail was crucial in upholding accuracy, even in high-volume, fast-paced settings.

Leveraging exceptional time management skills, I consistently met and exceeded order completion deadlines, helping to streamline operations and improve efficiency across teams. My ability to adapt quickly and remain organized under pressure allowed me to thrive in a dynamic work environment. Additionally, I collaborated closely with colleagues and cross-functional teams, ensuring smooth communication and successful goal achievement. This teamwork approach not only led to surpassing productivity targets but also fostered a positive work atmosphere.

Overview

6
6
years of professional experience

Work History

Prime Now Associate

Prime Now LLC
08.2021 - Current
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Contributed to a positive work environment through effective communication and teamwork among fellow associates.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.

Picker Packer

BergenLogistics
01.2019 - 07.2021
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.

Education

No Degree - AA NURSE

Passaic County Community College
Paterson, NJ
06-2027

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Flexible schedule
  • Workplace safety
  • Relationship building
  • Inventory management
  • Shipment processing
  • Team collaboration
  • Verbal and written communication
  • Inventory and stocking

Languages

English
Elementary
Spanish
Native or Bilingual

Timeline

Prime Now Associate

Prime Now LLC
08.2021 - Current

Picker Packer

BergenLogistics
01.2019 - 07.2021

No Degree - AA NURSE

Passaic County Community College
Karla Brito