Veronica Webb
Baltimore,MD
Summary
Hardworking Social Work student with focus on quality and teamwork. Passionate about public service and community involvement, highlighted through volunteer work. Works well with colleagues, students and community to create diverse, inclusive office and campus.
Overview
6
6
years of professional experience
Work History
Prime Now Associate
Amazon
Baltimore, MD
03.2022 - Current
- Prepared grocery orders for delivery
- Completed day-to-day duties accurately and efficiently.
- Inspected packages for accuracy and completeness before shipping.
- Ensured correct address labels were affixed to parcels.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
Customer Service Associate
Royal Farms
Baltimore, MD
06.2022 - 10.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Kept business entrances clean, tidy and professional in appearance.
Crew Member
McDonald's
Baltimore, MD
06.2018 - 08.2020
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Accurately taking orders and serving orders
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
National Academy Foundation
Baltimore, MD06-2020
Some College (No Degree) - Social Work
Bowie State University
Bowie, MDSkills
- Customer Service
- Oral Communication
- Order Fulfillment
- Cash Handling
- Workplace Safety
- Cultural Awareness
Timeline
Customer Service Associate
Royal Farms
06.2022 - 10.2022
Prime Now Associate
Amazon
03.2022 - Current
Crew Member
McDonald's
06.2018 - 08.2020
High School Diploma -
National Academy Foundation
Some College (No Degree) - Social Work
Bowie State University
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