Karla Cain
Washougal,WA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nutrition Service Worker
Adventist Health Portland
Portland, Oregon
03.2025 - Current
- Delivered exceptional customer service to enhance patient, guest, and staff satisfaction.
- Executed proper procedures for food handling and storage, ensuring compliance with health standards.
- Communicate effectively with team members in other departments to ensure a smooth operations.
- Managed cash transactions accurately, ensuring balanced cash drawer at end of shifts.
Server-Moda Center
Levy Restaurants
10.2024 - Current
- Managed multiple tables simultaneously, ensuring high service quality and guest satisfaction.
- Delivered food and beverages promptly, prioritizing customer needs and enhancing dining experience.
- Operated point-of-sale system to process transactions efficiently.
- Coordinated with team members during busy shifts to streamline workflow and improve guest experiences.
FINE DINING WAITER
McMenamins
06.2016 - 10.2024
- Consistently achieve the highest guest check averages among all full-time servers through suggestive selling
- Responsible for opening/closing, coaching and mentoring new servers regarding menu items and company policies and procedures
- Frequently assisting colleagues during rush periods to foster / promote teamwork while providing exceptional service and guest dining experience
- Maintained knowledge of restaurant menu items and specials to answer questions accurately
- Consistently offered professional, friendly, and engaging service
- Successfully managed time by balancing multiple tables simultaneously while ensuring timely service for each guest
- Demonstrated ability to work well under pressure in fast-paced environment
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
HOME CARE PROVIDER
Oregon Home Care Commission
03.2017 - 08.2021
- Assisted clients with daily activities such as, dressing, grooming, meal preparation and household tasks
- Administered prescribed medications according to physician instructions
- Collaborated with physicians, nurses, social workers, family members and other healthcare professionals to ensure quality care for patients
- Transported clients to appointments or outings in accordance with safety regulations
Education
BUSINESS MANAGEMENT -
BCTI
06-2001
Skills
- Patience and empathy
- Strong communication skills
- Exceptional customer service
- Safe food handling
- Staff training
- POS system operations
- Fine dining experience
- Sales
- Food allergy awareness
- Problem-solving
- Time management
- Cash handling
- Food delivery
- Organizational skills
- Strong work ethic
Certification
- Food Handler Certification
- OLCC Service Permit
- Professional Development Certification
- Nutrition
Work Preference
Work Type
Full TimeSalary Range
$25/hr - $1000/hrTimeline
Nutrition Service Worker
Adventist Health Portland
03.2025 - Current
Server-Moda Center
Levy Restaurants
10.2024 - Current
HOME CARE PROVIDER
Oregon Home Care Commission
03.2017 - 08.2021
FINE DINING WAITER
McMenamins
06.2016 - 10.2024
BUSINESS MANAGEMENT -
BCTI