General Clerk
Karla Cardenas
IRS Tax
Ogden,UT
5
years of professional experience
1
Language
Efficient General Clerk known for high productivity and ability to complete tasks with precision. Specialized in data entry, record keeping, and customer service, ensuring smooth operational flow. Maintains strong organization, communication and time management skills, excelling in fast paced environments through collaborative teamwork and problem solving.
Work History
General Clerk
4 Years 1 Month- Reviewed and verified the document locator number (DLN) on each gusset before filing to ensure document accuracy, maintain quality workflow, and support the timely and efficient movement of documents through the processing pipeline to meet customer expectations.
- Processed IRS tax correspondence and routed inquiries to proper departments.
- Verified forms for completeness and ensured information was accurate.
- Ensured accurate documentation by maintaining organized records of all filed or processed documents.
- Organized IRS tax records and maintained correct filing systems.
- Established strong working relationships with colleagues to create efficient teamwork and communication.
Server/Cashier
8 Months- Greeted guests and delivered attentive service at Thai Palm Kitchen.
- Provided menus, explained menu options, offered suggestions and took orders for food and beverages.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Supported takeout orders and organized pickup details for Thai Palm Kitchen customers.
- Processed payments and handled cash, card, and receipt transactions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Prepared dining areas and reset tables for incoming guests.
- Performed opening and closing duties such as setting up the dining area, sweeping and mopping floors and restocking supplies
Education
Skills
Document validation
Records management
Data entry
Filing organization
Payment processing
Workflow coordination
Attention to detail
Problem solving
Time management
Customer service
Communication effectiveness
Teamwork
Languages
Spanish
Professional
Timeline
General Clerk
IRS Tax
10.2022 - CurrentRead More
Server/Cashier
Thai Palm Kitchen
09.2021 - 05.2022Read More
Bonneville High School
05.2022Read More