Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karla Cruz

Philadelphia,PA

Summary

Skilled Pharmacy Operations Manager with a broad background in managing day-to-day pharmacy operations, improving workflow efficiency and ensuring regulatory compliance. Strong focus on patient services and team leadership, consistently driving high standards for quality care. Demonstrated capability of implementing process improvements that enhance productivity and reduce costs, contributing to overall business growth and profitability.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Infusion Pharmacy Technician

Optum Rx
2025 - Current


  • Assisted in inventory management, ensuring availability of essential pharmaceutical supplies.
  • Educated patients on medication usage and potential side effects to enhance understanding and compliance.
  • Collaborated with healthcare professionals to optimize patient medication regimens for improved outcomes.
  • Conducted quality assurance checks on compounded products, maintaining compliance with regulatory standards.

Pharmacy Operations Manager

Walgreens pharmacy
02.2022 - Current
  • Trainning pharmacy technicians
  • Inventory
  • Prior authorization
  • Costumer services
  • Calls
  • Credits ,place orders ,inventory
  • Fill prescriptions
  • Pior authorization
  • Recruited, hired and trained new medical and facility staff.

Immunizations flu and Covid

Flu and Covid test.

Certify Pharmacy Technician

Walgreen's Pharmacy
11.2009 - 01.2022

Costumer services

Call patients

TPR

Credits

Inventory

Certify Pharmacy Technician

Walmart pharmacy
03.2021 - 11.2021
  • Drop off prescriptions
  • Spanish language interpreter
  • Fill prescriptions
  • Processing claims
  • Inventory

Pharmacy Technician Profesdor

Edutec Coamo
08.2016 - 09.2017
  • Professor pharmacy technician and supervisor internship to the students .
  • Prepare for take Puerto Rico Pharmacy technician board.

Education

Bachelor of Arts - Education Elementary School

University of Puerto Rico
Ponce, Puerto Rico
08-2008

Certificate - Certify Pharmacy Technician

Bernardino Cordero Bernard
Ponce, Puero Rico
08-2008

Skills

  • Pharmacy automation
  • Workflow optimization
  • Patient counseling
  • Drug utilization review
  • Medication dispensing

Certification

PTCB

Puerto Rico Pharmacy Technician

Immunization Certification

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Pharmacy Operations Manager

Walgreens pharmacy
02.2022 - Current

Certify Pharmacy Technician

Walmart pharmacy
03.2021 - 11.2021

Pharmacy Technician Profesdor

Edutec Coamo
08.2016 - 09.2017

Certify Pharmacy Technician

Walgreen's Pharmacy
11.2009 - 01.2022

Infusion Pharmacy Technician

Optum Rx
2025 - Current

Bachelor of Arts - Education Elementary School

University of Puerto Rico

Certificate - Certify Pharmacy Technician

Bernardino Cordero Bernard