DAYANA CRUZ TORRES
STAMFORD,USA
Summary
Creative and detail-oriented graphic designer with a strong foundation in visual communication. Currently an E-commerce Supervisor, optimizing digital content, product imagery, and marketing assets to enhance the online shopping experience. Proficient in Adobe Creative Suite and focused on brand consistency and user-centric design. Seeking to apply design expertise and e-commerce experience to contribute to a dynamic team.
Overview
2
2
years of professional experience
Work History
E-commerce Supervisor
Whole Foods Market Inc
Darien, USA
07.2024 - Current
- Oversee daily operations of the e-commerce platform, ensuring smooth order processing, inventory management, and timely fulfillment.
- Lead and manage a team of customer service representatives, providing guidance and training to enhance customer satisfaction and support.
- Analyze sales data and performance metrics to optimize online marketing strategies, and improve conversion rates.
- Collaborate with cross-functional teams (marketing, IT, logistics) to implement new features, updates, and promotional campaigns.
Team Trainer/Cashier
Whole Foods Market Inc
Darien, USA
07.2023 - 06.2024
- Designed and implemented instructional courses to boost employee capabilities, maintaining company compliance.
- Monitored and evaluated team performance, providing feedback and coaching to improve individual and group productivity.
- Created training materials and resources that supported ongoing employee development and aligned with company goals.
Hostess Manager/Cashier
Terragaucha
Stamford, USA
- Directed the daily operations of the hospitality department, guaranteeing unparalleled guest experiences, and optimizing service efficiency.
- Supervised and mentored staff, offering strategic guidance to uphold exemplary service standards, and exceed guest expectations.
- Orchestrated guest reservations, addressed bespoke requests, and promptly resolved issues to cultivate customer loyalty and retention.
Education
Bachelor of Science - Art and Design
Southern Connecticut State University
New Haven05.2026
Associate of Science - Graphic Design
CT State Norwalk Community College
Norwalk05.2024
Skills
- Microsoft Office 365
- Adobe Acrobat
- Adobe Illustrator
- Adobe InDesign
- Adobe Photoshop
- Adobe Lightroom
- Adobe Premiere Pro
Timeline
E-commerce Supervisor
Whole Foods Market Inc
07.2024 - Current
Team Trainer/Cashier
Whole Foods Market Inc
07.2023 - 06.2024
Hostess Manager/Cashier
Terragaucha
Bachelor of Science - Art and Design
Southern Connecticut State University
Associate of Science - Graphic Design
CT State Norwalk Community College
Similar Profiles
Anadion MaddoxAnadion Maddox
In-Store Shopper at Whole Foods Market IncIn-Store Shopper at Whole Foods Market Inc
Taiheng LiuTaiheng Liu
Team Member at Whole Foods Market IncTeam Member at Whole Foods Market Inc
Edwin Noel Santana GomezEdwin Noel Santana Gomez
Cashier, Shopper, Trainer, Team Leader Assistance at Whole Foods Market IncCashier, Shopper, Trainer, Team Leader Assistance at Whole Foods Market Inc
Laurissa TejedaLaurissa Tejeda
Team Leader at Whole Foods Market IncTeam Leader at Whole Foods Market Inc
Tameka Patterson-FisherTameka Patterson-Fisher
TOC Operator at Encompass DigitalTOC Operator at Encompass Digital