Karla Dias
Austin,TX
Summary
Im experience in different areas of commercial and Hotel hospitality . I'm skill in Hotel hospitality to elevate cleanliness standards and guest satisfaction. My background also includes sales roles in Restaurant and Retail services such as cashier and customer's service and Retail stores Mark Down associate I excelled in customer engagement and financial transactions, demonstrating a blend of hard and soft skills crucial for dynamic environments Experience in Hotel Housekeeping supervisors
Overview
5
5
years of professional experience
Work History
Executive Housekeeper
Confort Suites Hotel
Austin, TX
03.2026 - 08.2026
- Supervised housekeeping staff to maintain high cleanliness standards throughout hotel.
- Conducted regular inspections of guest rooms and common areas for quality assurance.
- Developed and implemented cleaning schedules to optimize workflow efficiency.
Housekeeper and coming Areas
Courtyard by Marriott
Austin, TX
08.2025 - 03.2026
- Cleaned guest rooms following Courtyard by Marriott standards and protocols.
- Maintained cleanliness in public areas to enhance guest experience and satisfaction.
- Managed inventory of cleaning supplies and reported shortages to supervisor.
Hotel Housekeeper
Super 8 Hotel
Austin, USA
08.2021 - 02.2025
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel's reputation for cleanliness and comfort by providing exceptional service to all guests.
Education
High School Diploma -
Dewitt Clinton High School
Bronx06-2010
Skills
- Guest relations
- Laundry expertise
- Surface dusting
- Linen replacement
- Housekeeping
- Cash handling
- Team collaboration
- Conflict resolution
- Attention to detail
- Friendly and outgoing
- Customer assistance
- Performance evaluation
Additional Information
Also I have experience as a childcare assistant, Hospitality, Assistant manager and nursing home food services.
Languages
- Spanish, Native or Bilingual
- English, Full Professional
Timeline
Executive Housekeeper
Confort Suites Hotel
03.2026 - 08.2026
Housekeeper and coming Areas
Courtyard by Marriott
08.2025 - 03.2026
Hotel Housekeeper
Super 8 Hotel
08.2021 - 02.2025
High School Diploma -
Dewitt Clinton High School