Karla Diaz
Sunnyvale,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivating trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Administrative Specialist
Option 1 Staffing Services
Stanford, CA
10.2023 - Current
- Check in patients for scheduled appointments by verifying demographic information, updating as needed, collecting co-payments, verifying insurance coverage.
- Greeting patients upon arrival and ensuring they have the necessary paperwork completed.
- Demonstrating the ability to work independently as well as collaboratively within a team environment.
- Answering incoming calls from patients in a professional manner and responding to inquiries or directing them to appropriate personnel.
- Scheduling follow-up visits as needed based on physician instructions.
- Applying HIPAA privacy and security regulations while handling patient information.
Paraeducator, Special Education
KIPP Bay Area Schools
Menlo Park
07.2023 - 10.2023
- Assisted in developing behavior management plans that addressed the specific needs of each student.
- Organized classroom materials and resources to facilitate an effective learning environment.
- Monitored student progress and provided feedback to parents and school administrators on their academic performance.
- Consulted with teachers regarding student progress, IEP adjustments and classroom needs.
Patient Care Coordinator
Adecco
Redwood City, CA
11.2022 - 03.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Organized patient charts before each day's clinic sessions began.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Incorporated outside records into charts and EHR.
- Changed dressings on wounds to prevent infection and check for healing.
Lead Certified Medical Assistant
Predicine Inc.
Hayward, CA
08.2021 - 03.2022
- Monitored inventory levels and ordered supplies as needed to maintain adequate stock.
- Trained new staff on proper specimen collection techniques and safety protocols.
- Oversaw daily operations to maximize testing output and minimize patient processing times.
- Collected samples from patients for laboratory testing purposes.
Medical Assistant
Clipboard Health
Mountain View, CA
09.2020 - 03.2021
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
- Registered new patients into practice management software program accurately entering demographic information.
Medical Assistant
Foothill Community Health Center
San Jose, CA
11.2018 - 03.2019
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant Student
Crescent Medical Center
San Jose, CA
07.2018 - 10.2018
- Collected specimens for testing according to established protocols.
- Assisted in taking patient vital signs and medical history information.
- Maintained cleanliness of examination rooms between appointments.
- Performed basic laboratory tests such as urinalysis, hemoglobin and hematocrit, and blood glucose levels.
- Administered injections, vaccinations, and medications as prescribed by a physician.
- Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.
Education
Medical Assistant Certificate - Medical Assisting
Institute For Business And Technology
Santa Clara, CA10-2018
High School Diploma -
Grizzly Challenge Charter High School
San Luis Obispo, CA12-2015
Skills
- Medical Terminology
- Team-Based model knowledge
- Specimens collection and processing
- Electronic Medical Records (EPIC, P&C, OfficeAlly, etc)
- Certified in Basic Life Support (BLS)
- Venipuncture and phlebotomy
- Patient Scheduling
- Organization
- Fast-Paced Environment
- Fast Learner
- Fluent in English & Spanish
Certification
- AHA BLS/CPR
- NCMA
Timeline
Patient Administrative Specialist
Option 1 Staffing Services
10.2023 - Current
Paraeducator, Special Education
KIPP Bay Area Schools
07.2023 - 10.2023
Patient Care Coordinator
Adecco
11.2022 - 03.2023
Lead Certified Medical Assistant
Predicine Inc.
08.2021 - 03.2022
Medical Assistant
Clipboard Health
09.2020 - 03.2021
Medical Assistant
Foothill Community Health Center
11.2018 - 03.2019
Medical Assistant Student
Crescent Medical Center
07.2018 - 10.2018
Medical Assistant Certificate - Medical Assisting
Institute For Business And Technology
High School Diploma -
Grizzly Challenge Charter High School
Similar Profiles
Maria JassoMaria Jasso
Inventory Associate at First Option StaffingInventory Associate at First Option Staffing
Suzanne RobinsonSuzanne Robinson
Child and Youth Worker at Option One Staffing AgencyChild and Youth Worker at Option One Staffing Agency
SUZANNE ROBINSONSUZANNE ROBINSON
Child and Youth Worker at Option One Staffing AgencyChild and Youth Worker at Option One Staffing Agency