Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
More about me
Education and Training
Timeline
Generic

Karla Enriquez

El Paso

Summary

Dynamic retail professional with a proven track record at Nike Factory Store, excelling in customer service and teamwork. Skilled in cash register operation and effective communication, I consistently enhance customer experiences and contribute to sales growth. Committed to maintaining a positive environment while achieving team objectives and ensuring customer satisfaction.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Nike Factory Store
El Paso, TX
08.2020 - Current
  • Greet consumers as they walk into the store to determine the level of assistance required.
  • Offer Nike memberships and the benefits to enhance customer service and interaction.
  • Collaborate with team members to achieve sales targets, and contribute to a positive work environment.
  • Help customers by answering questions and locating merchandise.
  • Process any returns or exchanges according to company policies.
  • Perform cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Participate in staff meetings and training sessions to improve product knowledge and sales techniques.

Front Desk Receptionist

Sun City Athletic Club
El Paso, TX
04.2019 - 07.2020
  • Greet customers and answered any general questions they had about the gym or any membership questions.
  • Helped clean and pick up around when things were left on the floor, to ensure a clean and safe environment.
  • Made sure everyone was kept up to date with memberships, such as payments and renewals.

Education

Associate of Arts -

El Paso Community College
El Paso, TX
12-2022

High School Diploma -

Canutillo High School
El Paso
06-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Cash register operation
  • Flexible schedule
  • Inventory management
  • Money handling
  • Sales techniques
  • Effective communication

Accomplishments

  • MVP of the month in Feburary 2024 at Nike.
  • Athlete of the year freshman year of high school 2015-2016.

Affiliations

  • I am a student, vying to be a nursing student.
  • A hobby I occupy myself with while not at work is working out and prioritize moving my body.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

More about me

  • I have done NCA(Nike Community Ambassador), while I have been an associate at Nike. I am always looking for new opportunities to grow in my work place. Find things that challenge me and eventually lead me to a new skill. I am a very optimistic and ambitious individual, I feel as I thrive in any environment I am put in.

Education and Training

other,other

Timeline

Retail Sales Associate

Nike Factory Store
08.2020 - Current

Front Desk Receptionist

Sun City Athletic Club
04.2019 - 07.2020

Associate of Arts -

El Paso Community College

High School Diploma -

Canutillo High School