Karla Escobar

At Tender Greens, I work as a cashier, where my primary responsibilities include handling customer transactions and managing orders. I greet customers with a friendly attitude, take their orders, and answer any questions they might have about the menu. I efficiently process payments, ensuring accuracy and a smooth checkout experience.

As a Guest Services Representative at JD staffing, I thrived in a fast-paced environment by:

• Providing exceptional customer service and accommodating the needs of clients and candidates.

• Ensuring the workspace was organized and visually appealing.

• Effectively handling inquiries and resolving issues to enhance guest satisfaction.

• Maintaining a positive atmosphere through collaboration with team members.

• Managing multiple tasks efficiently while delivering outstanding service.

This role strengthened my ability to build rapport with diverse individuals and adapt to dynamic situations.

• Completed full building and grounds patrols to spot and investigate concerns.
• Assisted visitors and customers to provide directions, answer questions and meet requests.
• Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
• Improved overall safety by enforcing company policies and regulations among employees and visitors alike.

• Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
• Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
• Assisted sales team with completing customer transactions and managing issues.
• Completed store opening and closing procedures by counting drawers and managing security.
• Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
• Generated sales report to help upper management make effective decisions and sales plans.
• Managed inventory levels to meet sales demands without overstocking.