Karla Ferrufino
Lindenwold ,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Full Professional Bilingual Proficiency (English/Spanish).
Overview
1
1
year of professional experience
Work History
Data Entry Administrator
Junior’s Cheesecake Factory
Burlington, NJ
03.2024 - Current
- Checked completed work for errors or duplicate information before submission.
- Verified accuracy of data by cross-referencing with source documents.
- Processed incoming requests for data entry services promptly and accurately.
- Communicated effectively with colleagues, customers, and vendors via email, phone, or in person.
- Assisted other team members with complex data entry tasks as needed.
- Identified and corrected improper cases of data entry to prevent data redundancies and integrity failures.
- Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Pitched in to help with office tasks during busy periods and staff absences.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
Cashier
Pancheros Mexican Grill
Mount Laurel, New Jersey
02.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Line Packer
Junior’s Cheesecake Factory
Burlington, NJ
08.2023 - 03.2024
- Inspected finished product packaging for quality assurance before sending out orders.
- Maintained a safe work environment by adhering to safety regulations at all times.
- Transported goods between different departments using material handling equipment.
- Collaborated with team members to achieve daily production goals.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Collaborated with team members on assembly line tasks such as sealing packages, affixing labels, stacking boxes.
- Maintained a clean and organized work area at all times.
- Ensured that all materials were properly handled and stored according to safety regulations.
- Attended regular staff meetings regarding new procedures or changes in process flow.
- Collaborated with team members to ensure timely completion of tasks.
- Performed basic maintenance on packaging equipment such as cleaning parts and replacing worn components.
- Labeled containers with identifying information using labels, markers and other labeling equipment.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Accomplished production goals by working with speed and accuracy.
- Sealed containers or materials using glues, fasteners and tape.
- Cleaned containers, supplies or work areas using cleaning solutions.
- Applied lids or close-ups in finalization of product.
Education
High School Diploma -
Camden County Technical School
Gloucester City, NJ06-2022
Skills
- Process improvement strategies
- Software troubleshooting
- Data Management
- Database Administration
- Microsoft Office
- Document Review
- Team Coordination
- Continuous Improvement
- Team Collaboration
- Data Entry
- Inventory and supply oversight
- Task Prioritization
- Process Improvement
- Excellent Communication
- Relationship Building
- Accuracy and Precision
- Train staff
- Multitasking Abilities
- Adaptability
- Conflict Resolution
- Time management abilities
- Office Coordination
Timeline
Data Entry Administrator
Junior’s Cheesecake Factory
03.2024 - Current
Cashier
Pancheros Mexican Grill
02.2024 - Current
Line Packer
Junior’s Cheesecake Factory
08.2023 - 03.2024
High School Diploma -
Camden County Technical School