Karla Figueroa Melendez
Spring,USA
Summary
Quality-focused Biomedical Technician committed to resolving problems quickly and effectively to reduce downtime and increase productivity. Quick learner with the proven ability to adapt and perform under pressure in any environment. Detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled at working independently and collaboratively in a team environment.
Overview
12
12
years of professional experience
Work History
BIOMEDICAL EQUIPMENT TECHNICIAN III
MD Anderson Cancer Center
10.2023 - Current
- Conducted routine preventive maintenance on medical equipment, ensuring optimal functionality and compliance with manufacturer specifications and regulatory standards.
- Performed corrective maintenance on a wide range of medical equipment, including surgical tables, surgical lights, blood warmers, electrosurgical units, high-level disinfection devices (e.g., Trophon 2), defibrillators, centrifuges, electrocardiographs, and light sources, ensuring optimal functionality and compliance with safety standards.
- Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
- Expanded expertise by actively engaging in medical device technical training, workshops, and soft skills development, as well as management training to enhance both technical proficiency and leadership capabilities.
- Fostered strong relationships with manufacturers to accelerate warranty claims processing and ensure timely scheduling of preventive maintenance and repairs.
- Ensured regulatory compliance by diligently updating documentation according to industry standards and protocols.
- Delivered 24/7 on-call support to ensure equipment uptime and prompt issue resolution, contributing to high customer satisfaction and uninterrupted operations.
BIOMEDICAL EQUIPMENT TECHNICIAN II
PHILIPS HEALTHCARE
06.2018 - 10.2023
- Daily safety meetings with hospital's board of Directors.
- Weekly Site Lead meetings with Area Manager and west zone area Site Leads (Philips).
- Responded to customer requests for service after hours (On call).
- Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
- Assigned monthly Preventive Maintenance and service request tickets.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Completed monthly PMs and repairs in a timely manner.
BIOMEDICAL EQUIPMENT TECHNICIAN II
RENOVO SOLUTIONS
10.2016 - 05.2018
- Inspected, tested, calibrated, and repaired medical equipment such as infant warmers, endoscopy towers, infusion pumps, defibrillators, vaporizers, and patient monitoring systems
- Documented information regarding repairs and inventory checks
- Completed Preventive Maintenance (PM) on low and high-risk medical equipment
- Demonstrated correct operation, care, and calibration to on-site medical personnel
- Researched catalogs and parts lists to locate components for repairs
- Assisted managers in interviewing and selecting new workers
FIELD SERVICE TECHNICIAN
CASI HEALTHCARE TECHNOLOGIES
04.2013 - 08.2016
- Diagnose, install, and repair medical equipment such as DEXA and sonography machines (in Puerto Rico and US Virgin Islands)
- Test or calibrate components following manufacturer's manuals, schematics, and troubleshooting techniques, using hand tools, power tools or measuring devices
- Resolve technical issues for clients in person, on the phone or through e-mail
- Trained personnel in correct equipment operation and in basic maintenance procedures
- Responded to customer inquiries quickly and professionally to increase satisfaction
Education
Associate Degree - Biomedical Engineering Technology
Puerto Rico Institute of Technology
San Juan, PRSkills
- Certified Biomedical Technician (CBET)
- Vyaire 3100A/B (OEM)
- Drager Infinity ACS V500/VN500 (OEM)
- GE Aestiva/7900 Ventilator Technical Training (OEM)
- GE Giraffe Incubator & Omnibed Carestation Technical Service Training (OEM)
- Philips Site Lead Training
- GE MIC Corometrics 250cx Series Full-Service Training (OEM)
- Philips EV300 Ventilator Service Training
- Sapphire Infusion Pump Service Training
- Philips IntelliVue G5 Gas Analyzers
- Nanosonics Trophon 2
- National Academy of Sports Medicine Certified Personal Trainer
Timeline
BIOMEDICAL EQUIPMENT TECHNICIAN III
MD Anderson Cancer Center
10.2023 - Current
BIOMEDICAL EQUIPMENT TECHNICIAN II
PHILIPS HEALTHCARE
06.2018 - 10.2023
BIOMEDICAL EQUIPMENT TECHNICIAN II
RENOVO SOLUTIONS
10.2016 - 05.2018
FIELD SERVICE TECHNICIAN
CASI HEALTHCARE TECHNOLOGIES
04.2013 - 08.2016
Associate Degree - Biomedical Engineering Technology
Puerto Rico Institute of Technology
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