Karla Garcia

• Interpreted medical terminology, procedures, and instructions to ensure clear communication and understanding
• Provided accurate and professional interpretation services between healthcare providers and non-English speaking patients
• Maintained strict confidentiality of patient information in accordance with HIPAA regulations
• Managed a high volume of interpretation requests while maintaining attention to detail and accuracy
• Received consistently positive feedback from patients regarding clarity and accuracy of interpretations

• The commencement of becoming a medical interpreter for a wide range of patients with limited English proficiency.
• Following HIPPA regulations while handling medical information and demographics for billing purposes.

Starting point of my career as an over the phone interpreter where I would assist Non-speaking Spanish clients to relay information related to Insurance, Bank , WIC , SNAPS, etc. to there Spanish speaking clients.

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Answered customer telephone calls promptly to avoid on-hold wait times
• Collected data entry to avoid any additional wait times before being transferred to the appropriate client.