Karla A Garibaldy C
Auburn,WA
Summary
Results-driven operations manager with a track record of improving service delivery and team performance. Expertise in training staff, implementing inventory management practices, and fostering a positive work environment to maximize customer satisfaction.
Overview
1
1
Language
5
5
years of professional experience
Work History
Second Manager
Taqueria El Rinconsito
Auburn, WA
11.2024 - 09.2026
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and developed team members on food preparation standards and safety protocols.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Assisted in scheduling staff shifts to maintain optimal coverage during peak hours.
- Supported financial tasks including cash handling and daily sales reconciliation.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Improved overall team performance by implementing efficient scheduling and task delegation strategies.
- Collaborated with the General Manager to develop strategies for improving store operations and employee performance.
- Increased customer satisfaction rates by maintaining a clean, organized, and welcoming store environment.
- Analyzed sales data to identify trends, adjust marketing strategies, and improve overall store performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Cashier
Tienda La Bonita
Auburn, WA
02.2022 - 08.2023
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash registers, ensuring accurate cash handling and reconciliation.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on operational procedures and best practices.
- Monitored inventory levels at the register, facilitating timely replenishment requests.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Forensics -
CESGAC
Mexico08.2021
Skills
- Inventory management
- Sales reporting
- Money handling
- Customer service
- Customer relations
- Training development
- Employee supervision
- Staff management
- Cash management
- Training programs
- Problem-solving
- Organization skills
- Adaptability and flexibility
- Employee oversight
- Team collaboration
- Sales analysis
- Orientation training
- Cost control
- Budget management
- Point-of-sale systems
- Task prioritization
Languages
English
Full Professional
Timeline
Second Manager
Taqueria El Rinconsito
11.2024 - 09.2026
Cashier
Tienda La Bonita
02.2022 - 08.2023
Forensics -
CESGAC