Alexia Mitchell
Sumter,SC
Summary
I have the ability and the confidence to be an agile and adaptable staff member with a motivational approach and upbeat nature. Skilled at training employees, and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Second Manager
Latrail - Rachel
1057 Broad Street, Sumter, SC
07.2023 - Current
- Implemented loss prevention measures to minimize shrinkage while maintaining a pleasant shopping experience for customers.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Collaborated with the General Manager to develop strategies for improving store operations and employee performance.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Oversaw store maintenance tasks such as equipment upkeep, facility repairs ensuring timely completion.
- Created visually appealing merchandising displays that attracted customer attention while remaining true to brand identity.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reviewed flash sales reports every night before closing to assess company efficiency.
- I've opened and closed the store. This entails counting money for bank deposit and store drawers, taken the money to the bank and getting rolled coins if necessary.
Burlington
Sied - Siam
Linden, NJ
10.2021 - 12.2022
- Developed strong organizational and communication skills through volunteer activities.
- Gained productivity skills by working in almost every department of the store. unloading merchandise, checking out customers, putting merchandise out in the store, helping redesign, and helping implement customer surveys.
- Have gotten tasks done in a fast-paced environment.
- Demonstrated teamwork and looking out for fellow co workers when help was needed.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Community Work Volunteer - Operation Warm Heart
Morniing Star Community Christian Center
Linden, NJ
01.2017 - 03.2019
- Connected with homeless seniors with social opportunities, reducing isolation and enhancing quality of life through frequent interaction with peers.
- Enhanced community safety by participating in neighborhood watch initiatives.
- We embodied kindness. we made sure they experienced a had a hot meal the nights they stay at morning star and the mornings they woke up before they were bused to homeless shelters. we played card games and watch television with them. had really great conversations with each individual about who they are, what they love, and their goals etc. we made sure they have human and seen.
- Had the blessing of being apart of volunteer activities for community service projects.
- Emphasis on volunteer, this was non-profit organization.
Education
Social Services
Union County College
Cranford, NJHigh School Diploma -
Linden Highschool - Academy of Excellence
Linden, NJ06.2020
Skills
Retail Operations Management
Organizational Structuring
Customer Relations
Customer Service
Counting what amount needs to be in the register draws day and night As well as separating money for bank deposit
Timeline
Second Manager
Latrail - Rachel
07.2023 - Current
Burlington
Sied - Siam
10.2021 - 12.2022
Community Work Volunteer - Operation Warm Heart
Morniing Star Community Christian Center
01.2017 - 03.2019
Social Services
Union County College
High School Diploma -
Linden Highschool - Academy of Excellence