Karla Garza
Rio Grande City,TX
Summary
Compassionate and motivated professional with experience in healthcare support, customer service and team leadership. Skilled in assisting patients with daily needs, managing appointments and ensuring overall well-being, while also supervising staff, coaching team members, and resolving issues to enhance service quality. Good communicator and problem-solver dedicated to delivering excellent care and fostering positive experiences for both clients and teams.
Overview
11
11
years of professional experience
Work History
Provider
Anthonys Home Healthcare
McAllen, TX
04.2022 - Current
- Provide assistant
- Cook
- Take to Dr appointment
- To make sure for them to take the medications
Team Leader
Burger King
Roma, TX
04.2014 - 08.2017
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Gathered, organized and input information into digital database.
Education
High School Diploma -
Roma High School
Roma, TX05-2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Provider
Anthonys Home Healthcare
04.2022 - Current
Team Leader
Burger King
04.2014 - 08.2017
High School Diploma -
Roma High School