Karla Gomez
Ocala
Summary
Developed strong organizational and multitasking skills in fast-paced medical environment. Effectively managed patient interactions and medical documentation while maintaining confidentiality and professionalism. Seeking to transition into new field, leveraging experience in patient support and administrative efficiency.
Overview
4
4
years of professional experience
Work History
Medical Support Specialist
Concentra Urgent Care
05.2025 - Current
- Maintained strict confidentiality of sensitive patient information in accordance with HIPAA guidelines.
- Reduced wait times by efficiently triaging incoming patients and prioritizing urgent cases for immediate attention.
- Facilitated smooth transitions between shifts by providing thorough handoffs to incoming staff members about ongoing patient needs or concerns.
- Boosted clinic efficiency by coordinating referrals for specialist consultations or additional testing as required.
- Improved patient care by accurately recording medical histories and updating electronic health records.
- Assisted physicians in conducting physical examinations and diagnostic tests, ensuring accuracy and attention to detail.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Laboratory Assistant
AdventHealth
01.2025 - 04.2025
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Draw about 50-60 Patients at nights
- Facilitated timely completion of experiments by maintaining a well-organized workspace and efficient workflow.
Medical Assistant
Vipcare
01.2022 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Certificate - Phlebotomy
Genesis Medical Training
Elmhurst, NY12-2023
Associate of Science - Accounting
Rasmussen University
Ocala, FL06-2023
Diploma - EMT
College of Central Florida
Ocala, FL12-2020
High School Diploma -
Ocala Christian Academy
Ocala, FL05-2019
Skills
- Time management
- Vital signs monitoring
- HIPAA compliance
- Continuous learning mindset
- Phlebotomy techniques
- Emergency response preparedness
- Patient care coordination
- CPR and first aid certification
- Patient care
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Support Specialist
Concentra Urgent Care
05.2025 - Current
Laboratory Assistant
AdventHealth
01.2025 - 04.2025
Medical Assistant
Vipcare
01.2022 - 07.2023
Certificate - Phlebotomy
Genesis Medical Training
Associate of Science - Accounting
Rasmussen University
Diploma - EMT
College of Central Florida
High School Diploma -
Ocala Christian Academy
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