Karla Gomez
Houston
Summary
Dynamic barista skilled in training team members and ensuring compliance with cleanliness and health standards. Known for exceptional time management and problem-solving abilities, contributing to a consistently positive customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Barista
Barnes & Noble
Houston, TX
06.2025 - Current
- Crafted high-quality beverages in fast-paced environment, ensuring customer satisfaction.
- Trained new team members on coffee preparation and customer service standards.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
Bookseller
Barnes & Noble
Houston, TX
06.2024 - Current
- Assisted customers in locating and selecting books, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring optimal product visibility and accessibility.
- Processed customer transactions efficiently using POS systems, improving checkout speed and accuracy.
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
Barista
Barnes & Noble
Houston, TX
06.2024 - 06.2025
- Prepared high-quality beverages in fast-paced environment, ensuring consistency and customer satisfaction.
- Operated espresso machines and coffee brewing equipment efficiently to meet customer demand.
- Engaged with customers to provide personalized recommendations based on preferences and dietary needs.
- Handled cash transactions accurately while processing orders, maintaining register integrity.
Housekeeper
Maggies Maid
Houston, TX
05.2023 - 05.2024
- Cleaned and sanitized residential spaces to ensure a hygienic environment for clients.
- Performed deep cleaning tasks including carpets, upholstery, and windows to enhance property appearance.
- Conducted quality checks to ensure compliance with company standards and client expectations.
- Collaborated with management to streamline workflows, increasing overall efficiency of services provided.
Education
Associate of Arts - Business
Houston Community College
Houston, TX05.2027
Skills
- Cleanliness standards
- Specialty drink creation
- Food safety compliance
- POS system operation
- Supply ordering
- Team player
- Problem-solving
- Time management
- Inventory management
- Multitasking and organization
- Fluent in Spanish
Certification
- Food Handlers Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Barista
Barnes & Noble
06.2025 - Current
Bookseller
Barnes & Noble
06.2024 - Current
Barista
Barnes & Noble
06.2024 - 06.2025
Housekeeper
Maggies Maid
05.2023 - 05.2024
Associate of Arts - Business
Houston Community College