Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Pastore

Ballston Spa

Summary

Dynamic and results-driven professional with extensive experience as a Senior Barista at Barnes and Noble Cafe. Expert in specialty drink creation and maintaining cleanliness standards, while fostering team collaboration and training. Proven ability to enhance customer satisfaction through personalized service and sensory evaluation, ensuring compliance with food safety regulations.

Overview

8
8
years of professional experience

Work History

Senior Barista

Barnes and Noble Cafe
10.2023 - Current
  • Prepared high-quality coffee beverages using espresso machines and grinders.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
  • Assisted customers in selecting beverages, providing recommendations based on preferences.
  • Operated cash register efficiently, processing transactions accurately and quickly.

Team Leader

Panera
05.2017 - 02.2022
  • Led team in daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Trained new team members on operational procedures and best practices to enhance performance.
  • Streamlined communication between departments to improve project coordination and execution.
  • Monitored performance metrics, providing feedback to team members for continuous improvement.

Education

Bachelor of Science - Psychology

SUNY Empire
Online
06-2026

Skills

  • Specialty drink creation
  • Cleanliness standards
  • Sensory evaluation
  • Food safety compliance

Timeline

Senior Barista

Barnes and Noble Cafe
10.2023 - Current

Team Leader

Panera
05.2017 - 02.2022

Bachelor of Science - Psychology

SUNY Empire