Karla Gonzalez-Gomez
South Bend ,IN
Summary
Hard-working dedicated worker willing to learn what it takes to do a job. I’m committed to solving issues and assisting my co-workers and willing to work together. History of keeping places clean, neat and multi-tasking abilities. I am 17 years old and currently enrolled in high school as a Junior.
Overview
1
1
year of professional experience
Work History
Party Host/Court Monitor/Cashier/Fuel Zone
Sky Zone Trampoline Park
5604 Grape Rd, Mishawaka, IN 46545
07.2023 - 03.2024
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
- Efficiently handling delicate, non delicate heavy loads to contribute to the party set up while taking care of Party-Guardians needs.
- Contributed to membership percentages, while maintaining good customer service.
- Assisted in training new employees on necessary producers during court monitor, parties and the food zone.
- Learned every position, contributed in areas of assistance.
- Handled financial transactions accurately and responsibly, ensuring proper payment.
Cashier/Customer Service
Michigan Raceway Park (Seasonal Job Outdoors)
618 Crumstown Hwy, North Liberty, IN 46554
03.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted in finding correct measurements for customer safety equipment, preventing possible accidents
- Prevented injuries by going through proper safety producers before getting on the karts and while in the karts
- Kept important files such as policy forms and minor release forms organized and secure
- Exceeded in productivity by maintaining cleanness in the establishment
- Ensured compliance with company polices and producers while processing transactions efficiently
- Followed sanitation producers accurately
- Showed physical capabilities by running from cashier to the Kart station on different types of weather such as rainy, cold, windy humid and hot environments
- Maintained a accurate record of financial transactions on paper
Crew Member
Dairy Queen Grill & Chill
4836 W Western Ave South Bend, IN 46619 United St
03.2023 - 05.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members..
Education
Since August 2021 - Currently Enrolled
Clay High School
South Bend, INSkills
Customer Assistance
Cash Handling
Customer monitor
Kitchen Experience
Communication Experience
Spanish
Hostess
Food preparation
Bilingual (Spanish)
Customer service
Cleaning experience
Accomplishments
- Trained and mentors multiple employees
- Accepted into CTE(Career and Technical Honors society) Junior year
- Maintained a 3.9 GPA
- Earned honor grades
- Completed 2 years of Spanish in High School
Languages
Spanish
Native or Bilingual
Timeline
Party Host/Court Monitor/Cashier/Fuel Zone
Sky Zone Trampoline Park
07.2023 - 03.2024
Cashier/Customer Service
Michigan Raceway Park (Seasonal Job Outdoors)
03.2023 - 10.2023
Crew Member
Dairy Queen Grill & Chill
03.2023 - 05.2023
Since August 2021 - Currently Enrolled
Clay High School