Karla Gutierrez
Pasco,WA
Overview
1
1
Language
8
8
years of professional experience
Work History
Individual Provider
Consumer Direct Care Network - AllCare
Pasco, Washington
09.2025 - Current
- Assisted clients with daily living activities and personal care tasks.
- Supported the development of individualized care plans for clients.
- Monitored client safety and well-being in various living environments.
- Collaborated with healthcare professionals to ensure quality service delivery.
- Managed schedules for client visits, ensuring timely service delivery.
- Maintained accurate records of client care and progress notes daily.
- Communicated effectively with clients to understand their needs and preferences.
Management Assistant
Farmers Insurance Agency
West Richland, Washington
01.2024 - 08.2026
- Coordinated client meetings and managed schedules for insurance agents.
- Managed new hire training and onboarding processes, enhancing employee understanding of company policies and procedures.
- Conducted regular meetings with senior management to review administrative support needs.
- Monitored project progress, proactively identifying potential issues or delays to ensure timely completion.
- Leveraged communication and problem-solving abilities to alleviate ongoing issues and promote conflict resolution.
- Addressed client inquiries and provided policy information, fostering positive client relationships.
- Received and screened incoming calls and visitors, alerting management to priority matters.
- Participated in meetings to gather insights and share updates to report on proceedings.
Administrative Assistant- Service & Sales
Cspeckmotors
Sunnyside, Washington
05.2022 - 12.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Monitored customer service requests to follow up and schedule timely appointments.
- Guided potential buyers in exploring available services and vehicles to enhance customer engagement.
- Answered questions from customers regarding products and services offered by the company.
- Processed invoices for payment using accounting software applications.
- Drafted correspondence, including letters, memos, and reports, to support management communication.
Drywall Installer
Roadrunner Drywall
Tucson, Arizona
01.2020 - 02.2022
- Installed drywall sheets in residential and commercial properties for Roadrunner Drywall.
- Measured and cut drywall to fit various spaces accurately and efficiently.
- Operated hand tools and power tools safely during drywall installation tasks.
- Conducted repairs on damaged drywall, restoring surfaces to original condition.
- Inspected completed work for defects such as cracks, unevenness, dents.
- Lifted heavy objects to facilitate safe and effective drywall installation. such as ladders and tools during installation activities without assistance from others.
- Maintained inventory of materials, ensuring availability for ongoing projects at Roadrunner Drywall.
- Provided guidance to apprentices and laborers while working on site.
Merchandise Associate
TJ Maxx, TJX Companies
Tucson, Arizona
01.2019 - 01.2020
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Operated cash register and processed customer transactions accurately.
- Assisted customers with product selections and inquiries.
- Organized merchandise displays to enhance store presentation.
- Supported visual merchandising efforts to create appealing layouts.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Managed inventory by conducting regular stock assessments.
- Printed labels for merchandise to ensure clear pricing and product information.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
Education
EMT Certification - Emergency Medicine
Pima Community College
Tucson, AZ05-2020
High School Diploma -
Eastepointe Highschool
Tucson, AZ05-2020
Skills
- Client communication
- Schedule coordination & Time Management
- Data management
- Problem solving
- Team collaboration
- Conflict resolution
- Communication skills
- Reliability
- Bilingual
Languages
Spanish
Native/ Bilingual
Timeline
Individual Provider
Consumer Direct Care Network - AllCare
09.2025 - Current
Management Assistant
Farmers Insurance Agency
01.2024 - 08.2026
Administrative Assistant- Service & Sales
Cspeckmotors
05.2022 - 12.2022
Drywall Installer
Roadrunner Drywall
01.2020 - 02.2022
Merchandise Associate
TJ Maxx, TJX Companies
01.2019 - 01.2020
EMT Certification - Emergency Medicine
Pima Community College
High School Diploma -
Eastepointe Highschool