Lacey Caprai
Kennewick,WA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Im very outgoing. People tend to like me so they return. Im trustworthy and hard working.
Overview
10
10
years of professional experience
Work History
Individual Provider
Consumer Direct Care Network
12.2024 - 04.2025
- Prevented complications by closely monitoring patients'' conditions and promptly addressing potential issues or risks.
- Assisted patients in performing daily tasks such as bathing, dressing, grooming, and mobility exercises to promote independence.
- Recognized for exceptional dedication to providing quality care as evident from positive client feedback and high levels of satisfaction.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cashier
Jacksons
10.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Cashier
Royal Mart
04.2022 - 10.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Circle K
02.2022 - 04.2022
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Stay At Home Mom
Home
11.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Cooked
- Cleaned
Cashier
Porters Gas Station
03.2016 - 11.2021
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Learned duties for various positions and provided backup at key times.
Housekeeper
Hilton Garden Inn Hotel
04.2010 - 11.2011
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Stocked carts
- Dusted picture frames and wall hangings with cloth.
Education
GED -
Frazee High School
Frazee, MN06-2007
Skills
- Exceptional communication
- Professionalism and ethics
- Client confidentiality
- Boundary setting
- Time management
- Reliability-
- Housekeeping
- Childcare experience
- Client transportation
Timeline
Individual Provider
Consumer Direct Care Network
12.2024 - 04.2025
Cashier
Jacksons
10.2024 - 02.2025
Cashier
Royal Mart
04.2022 - 10.2024
Cashier
Circle K
02.2022 - 04.2022
Stay At Home Mom
Home
11.2021 - 02.2022
Cashier
Porters Gas Station
03.2016 - 11.2021
Housekeeper
Hilton Garden Inn Hotel
04.2010 - 11.2011
GED -
Frazee High School
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